What are the responsibilities and job description for the Branch Administrator position at Home Paramount Pest Control Company?
Company Overview
Home Paramount is a family-owned and operated service corporation founded in 1939. We rank among the top 15 largest pest management firms in the United States and are committed to a long-term strategy of responsible growth through excellent customer service.
Ideal candidates will enjoy working in a fast-paced environment, whether it be individually or collaborating with their team! We have corporate and field team members to help you along the way and partner on projects as appropriate. We are a continuous improvement-driven organization focused on providing excellent pest management and customer service while providing a safe and healthy workplace for all our employees.
Summary
We are seeking to hire experienced administrative personal for a Branch/Office Administrator position. The primary responsibilities of the Branch/Office Administrator involve handling the day-to-day of the administrative duties for the branch. This full-time employment opportunity offers you experience that will advance your career, knowledge growth, and professional development.
Responsibilities
As a Branch/Office Administrator your daily duties will include, but may not be limited to:
- Make phone calls to customers to confirm appointments for the following day.
- Making changes to the service schedules to reflect canceled, moved, or new appointments.
- Call customers to arrange payment on delinquent accounts as needed.
- Call customers whose contract warranty has expired, reminding them that payment is due, and collect payment when possible.
- Answer calls from customers and corporate personnel regarding various issues.
- Office duties including typing, filing, and calculating numbers for management
- Other administrative duties as assigned.
Requirements
The primary requirements of a Branch/Office Administrator involve:
- Prior office and/or customer service experience required.
- High School Degree or equivalent.
- Ability to work off hours including up to 6 PM on weekdays and Saturdays on a rotating basis.
- Outstanding people skills.
- Comfortable making outbound and taking inbound phone calls.
We are an Equal Opportunity Employer that offers competitive compensation packages and a full range of company benefits including, but not limited to:
- Medical, Dental, and Vision Coverage.
- Life and Disability Benefits.
- Paid Time Off, Vacation, Sick, Personal.
- 401(k) and ROTH Retirement Plans