What are the responsibilities and job description for the Donor Stewardship Manager position at Home of the Innocents?
Are you passionate about building meaningful relationships and creating lasting impact? We are seeking a dedicated and strategic Donor Stewardship Manager to join our team and lead efforts to cultivate, engage, and retain our valued donors. In this role, you will develop and implement stewardship strategies that celebrate donor generosity, enhance engagement, and strengthen long-term support for our mission.
A Day in the Life:
As the Donor Stewardship Manager, you will optimize and evaluate the comprehensive donor stewardship plan, manage planned giving efforts, and conduct strategic prospect research. This position ensures meaningful engagement with donors through thoughtful stewardship touchpoints, execution of naming opportunities for campaign and legacy donors, and research of new and existing major donors to strengthen fundraising pipeline.
How This Position Contributes to Our Mission
Home of the Innocents, a 145-year-old non-profit, is dedicated to supporting children and families in our community. Our mission is to enrich lives with hope, health, and happiness. As one of only two certified Sanctuary Organizations in Kentucky, we prioritize safety and recovery through trauma-informed practices. Our leadership is committed to developing a diverse, inclusive, and values-led workforce.
Home of the Innocents Impact
A Day in the Life:
As the Donor Stewardship Manager, you will optimize and evaluate the comprehensive donor stewardship plan, manage planned giving efforts, and conduct strategic prospect research. This position ensures meaningful engagement with donors through thoughtful stewardship touchpoints, execution of naming opportunities for campaign and legacy donors, and research of new and existing major donors to strengthen fundraising pipeline.
How This Position Contributes to Our Mission
- Manage the comprehensive donor stewardship plan through continuous evaluation for effectiveness and efficiency, providing recommendations for improvements and adjustments as needed.
- Track and analyze donor interactions and responses to stewardship efforts, utilizing data to refine strategies and enhance donor relationships.
- Collaborate with Grants, Outreach, and Development team to develop creative and meaningful ways to engage, recognize, and retain donors.
- Manage and maintain donor recognition and naming opportunities, ensuring accurate and proper execution for all legacy and campaign donors.
- Create and then manage a system to obtain and track all naming opportunity agreements ensuring alignment with the policy.
- Manage and grow the planned giving program, the 1880 Society, by developing strategies to identify, cultivate, and steward legacy donors.
- Manage and track planned giving commitments, ensuring proper acknowledgement and stewardship.
- Manage targeted education communications to inform donors about planned giving opportunities and benefits.
- Conduct in-depth prospect research to identify potential major donors, providing insights into their capacity, philanthropic interests, and engagement strategies.
- Play a critical role in supporting the organization’s $100M campaign efforts, ensuring donors remain engaged, recognized, and inspired to increase their support.
- Must have strong knowledge of donor engagement strategies, stewardship best practices, and planned giving principles.
- Must possess excellent organizational, communication, and time-management skills.
- Must be detail-oriented and can manage multiple tasks and projects.
- Must possess strong written and verbal communication skills, with the ability to craft compelling donor communications.
- Must have a minimum of a High School Diploma or GED. Bachelor’s Degree preferred.
- Must have a minimum of 3 years of experience in fundraising, donor stewardship, prospect research, or a related field.
- Experience with prospect research tools and databases (i.e., WealthEngine, DonorSearch, or similar).
- A trauma-informed environment
- Comprehensive benefits package
- Generous leave time
- 401(k) with employer match
- Training and certification opportunities
Home of the Innocents, a 145-year-old non-profit, is dedicated to supporting children and families in our community. Our mission is to enrich lives with hope, health, and happiness. As one of only two certified Sanctuary Organizations in Kentucky, we prioritize safety and recovery through trauma-informed practices. Our leadership is committed to developing a diverse, inclusive, and values-led workforce.
Home of the Innocents Impact
- Total service recipients in 2024: 3,562
- Campus size: 22 acres located near downtown Louisville
- Residential Treatment Program: Second largest in Kentucky
- Only dedicated emergency shelter in the city
- 13 different programs serving children and families, providing services such as:
- Therapeutic and residential treatment for youth with complex behavioral and emotional needs
- Emergency shelter for children in crisis
- Foster care and adoption support
- Community-based behavioral health programs
- Kosair for Kids Complex Care Center (KCC): Only facility in Kentucky serving medically complex young adults and children, and 1 of only 12 in the nation.
