What are the responsibilities and job description for the Home Medical Equipment Patient Intake Coordinator position at Home Medical Equipment Company?
Description
DME Intake Coordinator, Ridgeland, MS
Responsibilities:
Answer inbound calls and electronic requests from Social Workers, Nurses, Care Coordinators at hospitals and medical facilities across the state
Input all patient data, provider orders, insurance information and other required details for processing orders in a timely fashion
Communicate and troubleshoot with referral sources and patients regarding home medical equipment and supplies
Submit authorization requests for all insurance types
Other duties as assigned
Requirements:
DME experience required
Data entry experience required
Insurance experience required
Strong verbal skills and professional telephone presence required
Excellent customer service and problem-solving skills required
Eagerness to learn required – this position involves ongoing training of insurance rules and regulations for the wide variety of home medical equipment and services
Flexibility required
The ability to multi-task in a fast-paced environment, including organization skills and attention to detail required
Must be able to work productively without daily supervision
Must be a team player
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- insurance: 2 years (Required)
- DME: 2 years (Required)
Work Location: In person