Recruitment and Retention Coordinator

Recruiting & Retention Coordinator (HR Coordinator)

Home Instead - Summit and Medina Counties

$50,000-$65,000

Be the difference behind the people who make the difference.

We are not your typical HR team.

We are a high-energy, fast-paced, goal-driven Home Instead franchise on a mission to deliver exceptional care—and we know it starts with exceptional people!

Our team shows up every day ready to do whatever it takes:

• For our caregivers.
• For our clients.
• For their families.
• For each other.
  
  

We’re looking for a dynamic, professional powerhouse to take ownership of recruiting, onboarding, training, and retaining the very best Care Professionals in our community.

If you are driven by results, passionate about people, and thrive in a metrics-focused environment where your impact is immediately felt—this is your role.

What You’ll Own (and Crush)

Recruiting & Hiring

• Own the full-cycle hiring process—from first click to first day
• Manage and engage all candidates through our ATS—no leads left behind
• Conduct interviews that attract AND assess top-tier caregivers
• Partner with scheduling to ensure the right caregiver is matched to the right client
  
  

Training & Development

• Lead engaging new hire orientation and onboarding experiences
• Deliver Alzheimer’s & Dementia training and ongoing development programs
• Continuously improve training systems to meet Home Instead standards
  
  

Engagement & Retention

• Build a culture where caregivers feel seen, supported, and celebrated
• Execute strategies that drive retention and hit NET caregiver goals
• Conduct reviews, coach performance, and solve problems proactively
• Plan caregiver meetings, recognition efforts, and monthly communications
  
  

Compliance & Leadership

• Ensure HR compliance with all labor and safety standards
• Serve as a trusted partner to caregivers, leadership, and families
• Lead with integrity, professionalism, and compassion in every interaction
• Share in the On-Call rotation with fellow Staff members
  
  

What Makes You a Fit

• 3 years of HR, recruiting, or talent experience
• Natural relationship builder—you connect quickly and authentically
• Strong communicator (written, verbal, and in front of groups)
• Results-driven—you love goals, metrics, and exceeding expectations
• Self-starter who thrives without being micromanaged
• Resilient, adaptable, and energized by a fast-paced environment
  
  

Bonus points if you’ve worked with caregivers, healthcare, or senior services.

Why You’ll Love It Here

• You’ll see the direct impact of your work every single day
• You’ll be part of a mission-driven team that actually lives its values
• You’ll help build careers while supporting families in your community
• You’ll join a culture of compassion, accountability, and high performance
  
  

What We Offer

• Competitive salary
• Health insurance
• Retirement plan
• Paid time off
• Ongoing professional development
  
  

Ready to build something meaningful—and own it?

If you’re a motivated, people-first recruiter who wants more than just filling roles, we want to meet you.

Apply today and bring your energy, your drive, and your heart.