What are the responsibilities and job description for the Recruitment and Engagement / Office Coordinator position at Home Instead?
Now Hiring: Recruitment & Engagement Coordinator / Office Coordinator
Location: Hazen, North Dakota
Company: Home Instead
Job Type: Full-Time
Are you organized, people-focused, and passionate about making a difference in your community? Home Instead is looking for a motivated and dependable Recruitment & Engagement Coordinator / Office Coordinator to join our Hazen team. This role is ideal for someone who enjoys building relationships, supporting others, and keeping operations running smoothly in a fast-paced office environment.
At Home Instead, we provide compassionate care to aging adults while supporting the Care Pros who make it possible. In this position, you’ll play a key role in recruiting and onboarding caregivers, maintaining office operations, and helping create an exceptional experience for clients and employees alike.
What You’ll Do
Recruitment & Engagement
- Respond to employment inquiries in a friendly and professional manner
- Manage job postings and recruitment ads
- Schedule and conduct applicant interviews
- Complete reference checks, background checks, motor vehicle checks, and drug screens
- Manage candidates through the hiring pipeline and maintain accurate applicant records
- Prepare new hires for orientation and ensure access to all necessary systems
- Conduct orientations and required training sessions
- Maintain employee records, availability, and benefit enrollment information
- Lead onboarding touchpoints and employee engagement efforts
- Celebrate birthdays, anniversaries, and other milestones
- Conduct annual reviews, supervision visits, and performance conversations
- Complete exit interviews and identify trends for improvement
Office Coordination
- Greet visitors warmly and professionally
- Answer incoming calls and direct inquiries appropriately
- Assist potential clients by scheduling consultations and gathering information
- Maintain accurate client and caregiver records in our operating system
- Coordinate caregiver/client introductions
- Communicate concerns or issues to the appropriate team members
- Help ensure continuity of care during staffing gaps
- Order and stock office supplies
- Assist with mail, filing, and general office organization
- Participate in on-call rotation as scheduled
- Support community outreach and local networking efforts
What We’re Looking For
- Strong communication and customer service skills
- Excellent organization and attention to detail
- Ability to multitask and adapt in a changing environment
- Professional, dependable, and team-oriented mindset
- Comfortable with technology and data entry systems
- Previous recruiting, office administration, healthcare, or customer service experience preferred
- Passion for helping others and supporting seniors in our community
Benefits
- BCBS Health Insurance
- Paid Time Off (PTO)
- Aflac
- 401(k)
- Tapcheck- paycheck advancement
Why Home Instead?
At Home Instead, the work you do matters. You’ll be part of a team dedicated to improving lives, supporting families, and building meaningful connections every day.
Apply today and join us in making a difference in Hazen and the surrounding communities.