What are the responsibilities and job description for the Recruitment and Engagement Coordinator position at Home Instead?
We're looking for a passionate and dedicated Recruitment and Engagement Coordinator to join our team at Klipsch Senior Care, LLC. d/b.a. Home Instead!
If you are driven by the mission of providing compassionate in-home care for aging adults and want to make a real impact on a high-quality work culture, this is your opportunity. You will be at the heart of our mission, focused on recruiting, developing, and engaging our Care Professionals to help us achieve our goal of 12.5% year-over-year growth in hours of care and reducing turnover.
This position is a report to office role located at: 3414 Fox Ridge Rd, Muncie, IN 47304
What You'll Do: Key Responsibilities
As the Recruitment and Engagement Coordinator, you will manage the full life cycle of a Care Professional's journey, from hiring to ongoing development and retention.
Recruitment & Training
Manage the Applicant Tracking System (ATS), engaging with all leads and applications.
Schedule and conduct interviews for Care Professionals.
Lead all Care Professional orientation and new hire training, including specialized Alzheimer’s and Dementia Training.
Evaluate and update all orientation and training materials to ensure they meet Home Instead® Standards.
Engagement & Retention
Develop and implement engagement strategies to promote Care Professional satisfaction and retention.
Achieve NET Care Professional goals for the location.
Coordinate annual reviews and ongoing supervision, including regular performance conversations and problem resolution.
Prepare and publish the monthly newsletter.
Plan and facilitate quarterly Care Professional Meetings.
Act in an HR capacity by assisting with the hiring and ongoing performance-based coaching of all Care Professionals.
Operations & Compliance
Partner with the Scheduling Department to coordinate Care Professional schedules, focusing on creating high-quality matches and extraordinary relationships.
Monitor compliance with local and federal labor and safety laws, including EOE, ADA, FMLA, and SHA.
Demonstrate open and effective communication with the leadership team, colleagues, Care Professionals, clients, and family members.
What You'll Bring: Qualifications
Required Experience & Skills
Proficiency in ATS programs, Word, and Excel.
Ability to work independently, maintain confidentiality, and meet deadlines.
Excellent oral and written communication skills and the ability to listen effectively.
Ability to organize and prioritize daily, monthly, quarterly, and yearly work.
Must be able to work evenings or weekends as required.
Must demonstrate sound judgment, good decision-making, discretion, and integrity.
Preferred Qualifications
Associate's degree.
One year of facilitation/training experience or an equivalent combination of education and additional work experience.
Our Core Values and Vision
Our team is dedicated to living our vision: "Making lives better: every day, every interaction". We are looking for someone who embodies our core values:
Empathy
Caring
Respect
Love
Integrity
Positive Energy
Passion
Patience
Persistence
Professionalism
Community Focus
By embodying these principles, you will become a trusted resource within the community and a valued mentor to our Care Professionals.
Employer Note: This position is with Klipsch Senior Care, LLC. d/b.a. an independently owned and operated Home Instead franchise. Your employer is not Home Instead, Inc..
Ready to help us make a difference? Apply today!
If you are driven by the mission of providing compassionate in-home care for aging adults and want to make a real impact on a high-quality work culture, this is your opportunity. You will be at the heart of our mission, focused on recruiting, developing, and engaging our Care Professionals to help us achieve our goal of 12.5% year-over-year growth in hours of care and reducing turnover.
This position is a report to office role located at: 3414 Fox Ridge Rd, Muncie, IN 47304
What You'll Do: Key Responsibilities
As the Recruitment and Engagement Coordinator, you will manage the full life cycle of a Care Professional's journey, from hiring to ongoing development and retention.
Recruitment & Training
Manage the Applicant Tracking System (ATS), engaging with all leads and applications.
Schedule and conduct interviews for Care Professionals.
Lead all Care Professional orientation and new hire training, including specialized Alzheimer’s and Dementia Training.
Evaluate and update all orientation and training materials to ensure they meet Home Instead® Standards.
Engagement & Retention
Develop and implement engagement strategies to promote Care Professional satisfaction and retention.
Achieve NET Care Professional goals for the location.
Coordinate annual reviews and ongoing supervision, including regular performance conversations and problem resolution.
Prepare and publish the monthly newsletter.
Plan and facilitate quarterly Care Professional Meetings.
Act in an HR capacity by assisting with the hiring and ongoing performance-based coaching of all Care Professionals.
Operations & Compliance
Partner with the Scheduling Department to coordinate Care Professional schedules, focusing on creating high-quality matches and extraordinary relationships.
Monitor compliance with local and federal labor and safety laws, including EOE, ADA, FMLA, and SHA.
Demonstrate open and effective communication with the leadership team, colleagues, Care Professionals, clients, and family members.
What You'll Bring: Qualifications
Required Experience & Skills
- Hands on personal care experience or prior experience in providing care to others
Proficiency in ATS programs, Word, and Excel.
Ability to work independently, maintain confidentiality, and meet deadlines.
Excellent oral and written communication skills and the ability to listen effectively.
Ability to organize and prioritize daily, monthly, quarterly, and yearly work.
Must be able to work evenings or weekends as required.
Must demonstrate sound judgment, good decision-making, discretion, and integrity.
Preferred Qualifications
Associate's degree.
One year of facilitation/training experience or an equivalent combination of education and additional work experience.
Our Core Values and Vision
Our team is dedicated to living our vision: "Making lives better: every day, every interaction". We are looking for someone who embodies our core values:
Empathy
Caring
Respect
Love
Integrity
Positive Energy
Passion
Patience
Persistence
Professionalism
Community Focus
By embodying these principles, you will become a trusted resource within the community and a valued mentor to our Care Professionals.
Employer Note: This position is with Klipsch Senior Care, LLC. d/b.a. an independently owned and operated Home Instead franchise. Your employer is not Home Instead, Inc..
Ready to help us make a difference? Apply today!
Salary : $18 - $20