Recruiting and Engagement Coordinator

Position: Recruiting and Engagement Coordinator

Company: Big Girl Ventures Company (BGVC) DBA Home Instead

Location: Peachtree City, GA

Compensation: $45,000 - $55,000 annually with performance incentives (bonus eligible)

Hours: Monday - Friday, 8:00 AM to 5:00 PM, with emergency after-hours on-call as needed

About The Job

Home Instead is looking for a caring, persuasive, and driven individual to become a part of our team as Recruiting and Engagement Coordinator and join our mission of enhancing the lives of aging adults throughout our community. Home Instead provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care, and compassion.

The Recruiting and Engagement Coordinator is expected to perform a variety of duties for the recruitment of Care Professionals. The Recruitment Coordinator is expected to recruit, screen, hire, and onboard the staff of Care Pros to provide the highest quality service to clients and is expected to meet the needs of the Care Pros and develop and maintain a workplace culture that retains quality Care Pros.

Objective

The Recruiting and Engagement Coordinator will be essential in overseeing the talent function and driving recruitment efforts for our territory. This role requires an adaptable individual proficient in employee relations, talent acquisition strategy, and legal compliance, while also handling end-to-end recruitment processes to fulfill staffing needs. This role requires a high degree of organization, communication and drive.

Maybe you have been in the Home Health world for a while as a Caregiver and want to move into an office role. Maybe you have a passion for the local community and helping our seniors. Maybe you want to work for a company that cares about YOU as an employee. We are actively growing and need your help!

We are a family run, locally owned business - and have an immediate need to help us meet our current and growth needs.

Primary Responsibilities

• Answer each employment inquiry in a friendly, professional, and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community.
• Manage recruitment ads and post positions as necessary.
• Check in frequently with leads within the applicant tracking system.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Pros.
• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
• Schedule and conduct Care Pro orientation and all training including training required to meet Home Instead® Standards and additional optional training.
• Monitor, mediate, and log all client and Care Pro activity utilizing the software system.
• Evaluate and update all orientation and training materials as needed.
• Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients, and family members.
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
• Schedule and conduct Care Pro annual reviews and all supervision including regular performance conversations, accountabilities, and problem resolution.
• Develop engagement strategies that utilize the 5 Care Pro needs to promote Care Pro retention and satisfaction.
• Monitor, mediate, and log all client and Care Pro activity utilizing the software system.
• Evaluate and update all training materials as needed.
• Plan and successfully execute all Care Pro meetings.
• Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA
• Maintain regular attendance at the office to execute job responsibilities.
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  
  

Secondary Responsibilities

• Conduct client/Care Pro introductions as needed.
• Answer each employment inquiry in a friendly, professional, and knowledgeable manner. Perform all other functions deemed necessary.
• Answer phone while in office as necessary
  
  

Education/Experience Requirements

• High school graduation or the equivalent
• One year of related business experience or an equivalent combination of education and work experience may be considered.
• Must possess a valid driver’s license.
  
  

Supervisory Responsibilities

• This position will be responsible for overseeing all the functions performed by the Care Pro staff.
  
  

Knowledge, Skills, And Abilities

• Must understand and uphold the policies and procedures established by (Big Girl Ventures Company d.b.a. an independently owned and operated Home Instead franchise)
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines.
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills.
• Must demonstrate discretion, integrity, and fair-mindedness consistent with office standards, practices, policies, and procedures.
• Must demonstrate knowledge of the senior care industry.
• Must have the ability to organize and prioritize daily, monthly, quarterly, and yearly work.
• Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros, and the community.
• Must present a professional appearance and demeanor.
• Must have the ability to operate office equipment.
• Must have the ability to operate HISC technology systems.
• Must be patient and congenial on the telephone.
• Must have computer skills and be proficient in Excel and Word
• Must have the availability to work evenings or weekends as required.
• Must have the ability to perform duties in a professional office setting.
• Must have the ability to work as a part of a team.
• Must demonstrate excellent organizational skills.
  
  

Big Girl Ventures Company (BGVC) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

BGVC is committed to providing reasonable accommodations to individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact us.

This position requires the ability to lift 25 pounds and stand for extended periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is intended to convey essential job functions and requirements but may be subject to change at the company’s discretion. BGVC reserves the right to adjust job responsibilities as needed.