Recruiter and Engagement Coordinator

Home Instead is a compassionate and growing home care agency dedicated to providing exceptional, personalized care to seniors and individuals in need. Our mission is to match skilled, caring professionals with clients who value comfort, dignity, and independence at home.

Position Summary

The Recruiter & Engagement Coordinator will be responsible for attracting, hiring, and retaining top-quality caregivers while fostering a positive and engaging work environment. This role is both people-focused and results-driven, combining recruitment efforts with employee engagement strategies to ensure our caregivers feel valued and supported.

Key Responsibilities

Recruitment

• Develop and execute creative sourcing strategies to attract qualified caregivers (CNAs, HHAs, PCAs, companions).
• Manage the full-cycle recruitment process: posting jobs, conducting interviews, checking references, and onboarding.
• Maintain an active candidate pipeline to meet client care demands.
  
  

Onboarding & Engagement

• Coordinate smooth onboarding for new hires, ensuring compliance with agency policies and state regulations.
• Plan and execute caregiver recognition programs, appreciation events, and team-building activities.
• Serve as the primary point of contact for caregiver concerns, feedback, and support.
• Monitor caregiver satisfaction and retention metrics, implementing initiatives to improve engagement.
• Conduct client/Care Pro introductions as needed
• Develop engagement strategies that utilize the 5 Care Pro needs to promote Care Pro retention and satisfaction.
• Work in partnership with the Scheduling Department to coordinate Care Pro schedules with an emphasis on creating high quality matches and extraordinary relationships.
• Monitor, mediate, and log all client and Care Pro activity utilizing the software system.
  
  

Administration & Compliance

• Maintain accurate recruitment and personnel records in accordance with HIPAA and agency policies.
• Assist with scheduling orientations, training, and continuing education.
• Support management in developing and updating recruitment and engagement materials.
• Conduct quarterly Q&A visits to ensure quality care and service delivery
  
  

Qualifications

• 2 years of recruiting experience, preferably in healthcare or home care.
• Strong interpersonal and communication skills, both verbal and written.
• Proven ability to build rapport with candidates, staff, and community partners.
• Highly organized with the ability to manage multiple priorities.
• Proficient with Microsoft Office and applicant tracking systems.
• Knowledge of Texas home care regulations (preferred).
  
  

Why Join Us?

• Meaningful work that directly impacts people’s lives.
• Supportive and collaborative team environment.
• Opportunities for professional growth and advancement.
• Competitive pay and benefits
  
  

Join the Home Instead team and help us provide compassionate, quality care to seniors in the SW Dallas community.

To apply, please submit your resume online and a brief cover letter outlining your relevant experience and motivation for joining Home Instead.

https://www.homeinstead.com/home-care/usa/tx/cedar-hill/279/home-care-jobs/

Or call us at: 972-709-8888 # 2