What are the responsibilities and job description for the Client Care Advisor Advisor position at Home Instead?
Do you have a passion for helping others?
Home Instead is seeking an organized individual to join us in our mission to enhance the lives of aging adults and their families. The Client Care Advisor role manages quality assurance with extensive one-on-one with our clients.
The Client Care Advisor Supervisor is expected to perform a variety of duties that relate to client care including, personal care, care consultations with potential clients and family members, client/caregiver introductions and quality assurance visits with existing clients. They use the consultative sales approach to determine each individual client’s needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours.
This is not a Remote position! Travel to Multiple Areas in Morgan, Madison, Limestone, and Marshall County is Required.
Rotating Weekends are required.
This position does require hands-on caregiving.
Education/Experience Requirements
- One year experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
- Must possess a valid driver’s license
- CNA, LPN, or RN
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Tuition reimbursement
Application Question(s):
- Are you comfortable working with pets?
- Are you comfortable working with a client who smokes?
License/Certification:
- CNA, LPN, or RN License (Required)
Work Location: In person
Benefits:
Job Training, Reduced or Flexible Hours, Vacation & Paid Time OffSalary : $16