Recruitment and Retention Coordinator

Home Instead is looking for a entry-level HR & Recruitment Coordinator who has experience with recruiting and understands that great recruiting isn't just about filling positions — it's about finding the right people, making them feel valued, and creating an experience that makes them want to stay.

Home Instead is a 24/7 provider of non-medical home care serving seniors throughout the Charleston area. Our caregivers are the heart of what we do.

This position is a full-time Monday - Friday. With a weekend rotation (1 weekend about every 5-6 weeks) , of supporting the after hours weekend on-call team, when they need office support.

Recruit Like a Rockstar

• Own a consistent, high-volume pipeline of qualified caregiver applicants.
• Develop creative, innovative ways to find experienced caregivers with a heart for seniors.
• Manage and optimize Indeed postings and other recruiting sources.
• Build relationships in the community and identify and participate in new recruiting opportunities.
• Constantly ask: "Where can we find great people that others aren't reaching?"

Create an Experience People Remember

• We believe people don't want to feel like a number in a hiring pipeline.
• They want to feel seen, heard, appreciated, and valued.

As our Recruitment & Retention Coordinator, you'll be one of the first faces our caregivers meet and an important part of their experience with Home Instead.

• Conduct interviews and identify candidates who align with our values.
• Communicate consistently with applicants throughout the hiring process.
• Coordinate and conduct new-hire orientations.
• Make new caregivers feel welcomed, valued, and excited to join our team.
• Follow up with new hires throughout the onboarding process.
• Help caregivers understand their role, expectations, and opportunities with Home Instead.
• Build genuine relationships that encourage Care Professionals to stay engaged and connected.
• Recognize great performance and celebrate wins.
• Help develop creative retention strategies that make our caregivers feel appreciated.
• Address performance concerns appropriately and partner with leadership when coaching or termination is necessary.

Be the Connection Between Recruiting, Retention & Scheduling

• This role is a critical bridge between Recruitment & Retention and Scheduling.
• Your job is to help make sure the people we recruit have a great experience after they join our team — and that we're paying attention when something isn't working.
• Communicate regularly with the Scheduling team regarding caregiver availability and desired schedules.
• Help identify caregivers who need additional hours or support.
• Follow up when caregivers aren't receiving the hours they want.
• Participate in weekly Recruitment & Retention and Scheduling meetings.
• Pull and review reports to identify opportunities for recruiting and retention.
• Help ensure established processes are being followed.
• Keep the team focused on the highest-payoff recruiting and retention activities.
• Identify problems and bring forward solutions.

WHO WE'RE LOOKING FOR

• Previous HR and/or recruiting experience
• Experience interviewing, hiring, and onboarding employees
• Experience working in a fast-paced environment
• Strong communication and relationship-building skills
• Excellent organization and follow-through
• The ability to manage multiple priorities without losing the personal touch
• A creative, problem-solving mindset
• Confidence communicating with applicants, caregivers, and internal teams
• A genuine interest in helping people succeed
• Experience in caregiver recruitment or home care is a plus, but not required

If you're an experienced recruiter or HR professional who loves people, problem-solving, and making a difference, we'd love to meet you.

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Recruiting: 1 year (Required)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Benefits:

Salary : $36,031 - $51,051