What are the responsibilities and job description for the Office Coordinator/Office Manager position at Home Instead Metairie?
Position: Office Coordinator
Company: Home Instead
Location: Metairie, LA
About Us:
Home Instead is a leading non-medical home care service provider with over 1,200 independently owned franchises globally. We thrive on core values like honesty and integrity, and you’ll work alongside a dedicated team that makes an impact. Pay starts at $18/hour, but experienced candidates may qualify for a higher rate.
Key Responsibilities:
- Answer calls professionally and knowledgeably.
- Maintain schedules and foster quality matches between clients and caregivers as needed.
- Monitor, mediate, and log activities in our software system.
- Ensure accurate client and caregiver records.
- Address client and caregiver concerns as needed.
- Communicate openly with colleagues, caregivers, clients, and family members.
- Uphold company policies, procedures, and business ethics.
- Oversee ordering of office supplies and maintaining equipment
Qualifications:
- High integrity and excellent customer service skills.
- Strong organizational and typing skills.
- Ability to excel in a fast-paced, team-oriented environment.
- Passion for working with the aging population is preferred.
- Must complete criminal background, MVR, drug screen, and reference checks.
What We Offer:
- Group Health Insurance, Vision, and Dental.
- 401k Plan with 4% company match.
- Generous PTO Program.
- Bonus Program.
- Opportunity for growth within the company.
Pay: From $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Ability to Commute:
- Metairie, LA 70002 (Required)
Ability to Relocate:
- Metairie, LA 70002: Relocate before starting work (Preferred)
Work Location: In person
Benefits:
Job Training, Reduced or Flexible Hours, Vacation & Paid Time Off