RN/Client Services Manager

Overview

We are seeking a Registered Nurse to administrate all activities of client services to meet the goals and objectives in providing home care for agency clientele; maintain all New York State Department of Health Codes and respond to any deficiencies found upon survey in collaboration with the Quality/Risk Manager; administrate all activities of staff in regards to quality assurance in the provision of home and health care services to clientele.

Responsibilities

· Interpret and administrate all clinical policies and procedures of the agency in collaboration with the Executive Director.

· Develop new clinical policies and procedures as required to comply with New York State Department of Health Codes.

· Review, interpret and update policies & procedures as required to comply with NYSDOH Administrative DALs.

· Maintain all New York State Department of Health Codes and respond to any deficiencies found upon survey in collaboration with the Executive Director.

· Review all personnel files upon hire to determine if they are compliant with New York State Department of Health Codes.

· Ensure that all Inservice requirements for staff are met as defined by regulations.

· Co-chair the Quality Improvement Committee in conjunction with Quality/Risk Manager and provide clinical follow up.

· Administrate in conjunction with Operations manager all activities of the agency when the Executive Director is on vacation/unable.

· Act as HIPAA privacy and security officer.

· Collaborate with Operations Manager to plan and conduct scheduling of staff meetings.

· Works closely with schedulers to ensure efficient and effective scheduling practices and to ensure proper provision of client services.

· Supervise on call scheduler activities and provide on call clinical guidance.

· Supervise the direct home health care providers.

· Ensure that required supervisory visits with home health care providers are conducted per regulation and competency checklists are completed on an annual basis.

· Perform staff evaluations in conjunction with Office Manager.

· Visit Home Health Care clientele as required by New York State Department of Health Code (regulations).

· Establish new client services, records, care plans, schedules and referrals. Obtain medical orders per regulations and contracts.

· Serve as an HCS Coordinator (Health Provider Network).

· Serve as an HCS Coordinator for emergency preparedness; plan and execute an emergency preparedness plan.

· Assess all contracts prior to initiation of services.

· Review client activity sheets and follow up on comments and/or concerns and identifies opportunities for improvement.

· Follow up with and investigate staff/client concerns/incidents/injuries in collaboration with the Quality/Risk Manager.

· Maintain injury, complaint and incident logs in conjunction with Quality/Risk Manager.

· Provide counseling for direct home health care providers as needed.

· Supervise the clinical experience for new Home Health Aide and Personal Care Aide candidates per New York State Department of Health regulations.

· Meet with contractors as needed to ensure quality services.

· Be a liaison between aide staff, contractors, agency staff and the general public.

Qualifications

• A current New York State Registered Nurse license, experience in home care, supervisory experience, skills in health assessment and communication, excellent clinical skill and knowledge/understanding of all New York State Department of Health Codes for Licensed Home Health Care Agencies.

Pay: From $45.00 per hour

Expected hours: 40.0 per week

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $45