Budget Blinds - Senior Vendor Management Specialist

Job Details Description About the Company Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Company’s brands: Budget Blinds, The Tailored Closet, Premier Garage, AdvantaClean, LightSpeed Restoration, Kitchen Tune-Up, Bath Tune-Up, Two Maids, Aussie Pet Mobile and Concrete Craft are consistently rated at the top of their categories and supported by more than 2,500 franchise territories in the U.S., Canada and Mexico. Home Franchise Concepts is a subsidiary of JM Family Enterprises, a family-owned, professionally managed diversified automotive company. A few of the Company’s many accolades and awards include: Entrepreneur’s Franchise 500 Entrepreneur’s Franchise 500 Best in Category Entrepreneur’s Top Low-Cost Franchise Entrepreneur’s Top New & Emerging Franchises Entrepreneur’s Top Home-based Franchises Entrepreneur’s Top 100 Global Franchises Job Summary: The Vendor Management Specialist is responsible for building, maintaining, and optimizing productive relationships with alliance vendors operating on the TPT (Touchpoint Technology) platform, specifically those integrated with PIC. This role acts as a liaison between vendors, internal cross-functional teams, and technology partners, ensuring smooth onboarding, catalog management, and ongoing collaboration that supports business goals and continuous improvement in vendor operations. Supervisory Responsibilities: This position has no supervisory responsibilities Duties/Responsibilities: Vendor Relationship & Data Management Build and maintain strong relationships with Alliance Vendors using PIC and Touchpoint for product configuration and ordering. Serve as the primary contact for vendors, leading regular (monthly/bi-monthly) meetings to address technical issues, discuss catalog changes, and preview new products Oversee the RFA (Request for Approval) process including evaluation and approval of product changes, pricing, and discontinuations in collaboration with internal stakeholders and PIC. Proactively prepare and distribute vendor communications regarding updates, promotions, and catalog changes. Manage and review vendor data catalog changes, collaborating with internal teams (Product Management, PIC, IT) to qualify and approve changes, new product submissions, discontinuations, and price updates. Coordinate weekly reviews of top sales to identify vendor-related follow-ups. Review and ensure the accuracy of all vendor documentation. Vendor Onboarding, Pilot, and Go Live Support Coordinate the end-to-end onboarding process for new and beta vendors, working with relevant stakeholders for introductions, initial meetings, system setups, and contract initiation. Coordinate technical integrations and contract approvals with internal and external stakeholders. Oversee beta phases: manage weekly meetings, support Product Managers and vendors in technical troubleshooting and Salesforce case management, and provide sales reporting during pilotsTrack onboarding status and performance through weekly updates and reporting. Manage vendor account activations, handle scripts/processes in TPT (transitioning to automation with PIC), and participate in post-go-live support, providing weekly check-ins for 60 days. Catalog and System Support Manage and test catalog changes in coordination with vendors and PIC; approve additions, deletions, and pricing updates. Troubleshoot technical issues related to TPT catalog management; file and manage support tickets via Salesforce and Jira. Test catalog changes and product updates, validate fixes, and document all changes affecting vendor listings. Support PIC/TPT system collaboration through bi-weekly technical meetings. Play an active role in the E-PIC Implementation Project Team, including testing of freight calculations and building/validating products for non-integrated alliance vendors. Cross-functional Collaboration Partner with Product Managers and Vendor Alliance teams on vendor qualification, configuration consistency, and standardization initiatives. Collaborate with internal teams (Product, Contract Management, IT) to resolve issues, align processes, and improve vendor onboarding experiences. Prepare sales performance reports during onboarding and beta phases, ensuring they are distributed to relevant leadership and updated weekly. Required Skills / Abilities: Experience working with external vendors and cross-functional technical teams. Familiarity with ERP or product configuration systems Strong organizational skills with an ability to manage multiple projects simultaneously and adapt to evolving business needs. Excellent verbal and written communication as well as the ability to build strong relationships. Experience in onboarding and supporting technology integrations with external partners is a plus. Preferred Skills / Abilities: Experience with Salesforce, Jira, or similar ticketing/project management tools. Knowledge of window coverings or home improvement products industry. Previous experience with vendor data governance. Education and Experience: Bachelor’s degree in Business, Supply Chain, or related field is preferred, and 3+ years of relevant experience in vendor management, product data management, or technology-enabled procurement/supply chain roles, or Combination of education and experience A very strong preference will be given to candidates with experience in window coverings Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The pay range for this position is $80,000 - 100,000. Actual pay will be determined by factors including candidate experience and qualifications, education and work location. At Home Franchise Concepts, we offer an extremely competitive benefits package tailored to your needs and those of your family. Beyond salaried pay, this position is eligible for an annual discretionary bonus as well as participation in our robust retirement plans including 401k with up to 4% match. We offer medical, dental and vision insurance, as well as flexible spending accounts. We also provide access to emergency backup care and family support services, supplemental life insurance, a lifestyle spending account, parental leave, and paid time off. During your interview process, our talent team can fill you in on the details of our benefits and career development opportunities.  HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact HFC's Talent Acquisition department at HR@gohfc.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.