Quality Control Lead

Quality Control Lead Baltimore, MD Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are. In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved. Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings. Quality Control Lead schedules are identified below. Quality Control Leads are hired into one of the schedules. Options Shift Days Off Start Time End Time 1 Day Sunday, Monday, Tuesday 6:00 AM 4:30 PM 2 Day Thursday, Friday, Saturday 6:00 AM 4:30 PM 3 Day Sunday, Wednesday, Saturday 7:00 AM 5:30 PM 4 Night Monday, Tuesday, Wednesday 5:30 PM 4:00 AM 5 Night Monday, Tuesday, Wednesday 6:30 PM 5:00 AM Actual schedules available may vary based on site needs at the time. Fulfills all responsibilities of a QC Tech, provides on the floor coaching for new and less experienced associates, and performs other duties such as packing, managing donations, and setting up, breaking down, and maintaining portioning equipment. QC Leads may assume additional responsibilities delivering training to QC Techs. Detailed Responsibilities Perform Start-of Shift and Product Changeover Activities Responsible for verifying equipment and/or table(s) is set-up correctly Responsible for verifying the correct ingredient(s) is being portioned or meal being bagged/kitted Ensures all scales are verified prior to use Verifies the correct tool/utensil is used for portioning activity Supports Core QC Activities Demonstrates mastery of all core QC Tech responsibilities including but not limited to: labeling, portioning, meal bagging, shipping line, and final box verifications Demonstrates mastery over Home Chef’s Receiving Process and Outbound Transfer Process; promptly escalating issues with product is outside of specification to FSQA Supervisor and/or FSQA leadership when quality issues arise such as produce quality, high temperatures, etc. Responsible for accurately documenting verification activities in the appropriate application Detailed Ingredient Inspection Conducts off-the-line checks (e.g. full box inspection) on ingredient quality as directed by FSQA Supervisor or FSQA Manager Performs Temperature Checks Conducts temperature check for every cooler and freezer in the facility once per shift and documents results; escalates issues when cooler temperatures are high Training, Retraining, and Coaching QC Techs Serves as point of contact for all Home Chef FSQA Tools & Applications, trains QC Techs on access and usage Delivers training, retraining, and coaching on the floor to QC Techs to correctly perform their job as necessary Issue Escalation Promptly notifies FSQA Supervisor and/or FSQA leadership when food safety and/or quality issues arise such as produce quality, portioning quantity, or missing ingredients Attitude and Attendance Arrives to work at scheduled time and follows time off request procedure Communicates with co-workers in a professional manner Treats co-workers with respect at all times Escalates attitude issues among QC Associates to Supervisor General Responsibilities: Follow the facility GMPs and help enforce them throughout the facility Support the efforts of the company to maintain our food safety system (SQF) and quality programs This position requires 0% travel. Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities. High school diploma or equivalent required Fluency in Spanish and English is preferred 2+ years of experience working in food quality, preferred Must be able to lift up to 50 pounds with or without reasonable accommodation Must have floor presence and be able to stand/walk for up to 10-12 hours More About Us Perks and benefits Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order! Medical, dental, vision, life and disability insurance available Paid holidays, sick time and vacation time 401k program Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses How We Work Together We are humble team players. We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input. We are pragmatic next-level thinkers. We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking. We take ownership. We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals. Be at Home at Home Chef We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace. We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com. Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off. Maryland Pay Range $22.75 - $22.75 USD