What are the responsibilities and job description for the Staffing Coordinator position at Home Care Agency?
Franklin Home Health Agency is a provider of home care services dedicated to enhancing the quality of life of seniors and individuals with abilities. We are committed to delivering compassionate and professional care tailored to meet the unique needs of each client. Our team is passionate about making a positive impact on the lives of those we serve, and we are currently seeking a Home Care Staffing Coordinator to join us in this mission.
Position Overview: As a Home Care Staffing Coordinator, you will play a crucial role in ensuring the smooth and efficient delivery of home care services to our clients. You will be responsible for coordinating schedules, matching caregivers with clients based on their needs and preferences, and maintaining communication with both clients and caregivers to ensure client satisfaction.
Responsibilities:
- Coordinate caregiver schedules to ensure adequate coverage for all client visits.
- Match caregivers with clients based on compatibility, skills, and client needs.
- Communicate regularly with clients to assess their needs and preferences and adjust schedules accordingly.
- Maintain accurate records of caregiver assignments, client preferences, and any changes to schedules.
- Handle client inquiries and concerns promptly and professionally.
- Collaborate with other team members to ensure the highest quality of care is provided to clients.
- Assist in recruiting and onboarding new caregivers as needed.
Requirements:
- Previous experience in healthcare staffing or scheduling is needed.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficiency in computer applications such as Microsoft Office.
- Compassionate and empathetic attitude towards clients and caregivers.
- Flexibility to adapt to changing schedules and priorities.
- High school diploma or equivalent required; additional education or training in healthcare administration is a plus.
Duration: This is a permanent position.
How to Apply: Please submit your resume for immediate consideration
Franklin Home Health Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Schedule:
- Monday to Friday
Work Location: In person