What are the responsibilities and job description for the Airbnb Management - Maintenance Houseman/Ops Support position at Home Base?
We are seeking a dependable, hands-on Operations Support (OS) team member to help maintain and support our portfolio of short-term rental properties across the Indianapolis market. This is a highly active, in-the-field role focused on property upkeep, guest support, inspections, small maintenance tasks, and operational runs.
You will work closely with property managers to ensure our homes are guest-ready, well-maintained, and operating smoothly. This role is perfect for someone who enjoys problem-solving, driving around the city, fixing things, and taking ownership of their daily work. ** This is a 1099 Position that requires the use of personal vehicle, technology (phone, cpu etc.) & light tools. **
Key Responsibilities
Operational Support
- Perform routine property inspections (pre-arrival, post-clean, and monthly)
- Assist with guest situations (lockouts, minor issues, onsite support)
- Run operational errands (purchases, deliveries, supply drops)
- Install items such as small furnishings, smart home devices, décor, and replacement parts
Mid-Level Maintenance Tasks
(These are “one step above basic,” but below licensed contractor level)
- Tighten or repair loose fixtures, handles, knobs, and furniture
- Spot-clean carpets using portable cleaners
- Minor patching, spackling, caulking, and touch-up paint
- Repair/Reset/Replace Electronic Keypads
- Clean and maintain outdoor grills, fire pits, patio areas
- Replace shower heads, hoses, toilet seats, and simple fixtures
- Remove debris, tidy exterior areas, and support basic yard upkeep
- Assist with simple door/hinge adjustments, weatherstripping, and alignment
- Trash and/or debris removal
- Reset or troubleshoot small appliances, routers, thermostats, and smart locks
General Tasks
- Maintain accurate logs of completed work
- Support contractors onsite with access and job oversight
- Communicate effectively with property managers about status, issues, and next steps
- Uphold safety and cleanliness standards across all assigned properties
Qualifications
- Previous experience in maintenance, facilities, construction, or field operations preferred
- Ability to use basic hand tools and complete minor repairs
- Strong problem-solving skills; able to work independently
- Valid driver’s license and reliable transportation (mileage reimbursed)
- Comfortable working both indoors and outdoors, year-round
- Ability to lift up to 40 lbs.
- Must be organized, punctual, and able to respond quickly when needed
Pay: $2,750.00 per month
Work Location: In person
Salary : $2,750