Donor Engagement Officer

BE THE ANCHOR OF HOPE AND CHANGE AT HOLY CROSS SERVICES

Working for Holy Cross Services isn't just a job; it's a mission! We are committed to the safety, stability, and joy of family, and that commitment extends to our workplace culture. Our work is family-focused, and so are our benefits.

Position Overview:

Reporting to the President & CEO the Donor Engagement Officer (DEO) will serve as a member of the Advancement team and a lead fundraising strategist for the organization. The DEO will forge relationships with new and existing donors to build upon visibility, impact, financial resources, and the overall network. The DEO must be a highly articulate communicator, a skilled relationship builder, and come with demonstrated success in previous or current fundraising roles.

Responsibilities:

• Collaborate with the President & CEO to identify potential prospects from the current HCS giving program.
• Develop and maintain a strong understanding of HCS’s mission and programs, maintaining collaborative working relationships with all departments to craft messages for potential major donor program sponsors and partnerships.
• Develop and implement major gift donor strategies including identification, cultivation, solicitation, and retention for a portfolio of both current and prospective donors.
• Responsible for setting and meeting annual revenue targets and for providing regular progress updates to the President & CEO.
• Develop funding requests based on the goals of the organization for high-net-worth individuals and play a lead role in soliciting and closing major gifts.
• Cultivates and solicits individual donor prospects who are capable of contributing major gifts starting at

$10,000, but with an emphasis on gifts exceeding $25,000.

• Manages all prospect activities for his/her/their portfolio; expands the portfolio to approximately 125 active major gift supporters.
• Plans, coordinates and executes all major gift related events including but not limited to major gift cultivation events.
• Manage and coordinate donor groups to cultivate and request new gifts.
• Execute major gifts materials including briefing memos, proposals and stewardship materials.
• Monitor activity on a regular basis to achieve major gifts revenue goals and assist with review and verification of major gift donor recognition lists.
• Lead the yearly annual giving campaign, including design, creation, and implementation of annual giving collateral.
• Responsible for ensuring annual giving fundraising targets are met or exceeded.
• Monitor and report on annual giving prospects, donors, and goals to achieve annual giving goals.
• In partnership with the Events Coordinator, solicit event sponsorships for all major fundraising events.
• Develops and implements a strategic fundraising plan for major gifts which complements the other fundraising programs of HCS.
• Facilitates and organizes the efforts to introduce the President & CEO to all major gift prospects and current major gift donors. Supports President & CEO as forward-facing members of the leadership team in their fundraising efforts.
• Once major gift is secured DEO is responsible for all follow up and relationship management of major gift donors.
• Moves potential donors toward solicitation and closure.
• Respond to donor inquiries, questions, and issues in a timely manner.
• Prepare data and status reports and presentations on the Major gift program for the President & CEO – including annual and biennial revenue projections and major donor goals.
• Manage correspondence, and database updates for donors in portfolio.
• Prepare program performance reports and provide analysis.
• Using Raisers Edge, maintains and tracks accurate and updated donor information.
• Performs other duties related to the essential duties of the position and within the individual’s capabilities as assigned by one’s supervisor.

Full-Time Employee Benefits

• Health Insurance options for employees and their family members
• Employee Assistance Program (EAP)
• Public Service Loan Forgiveness (PSLF) eligibility
• Paid Time Off, including:
  • 10 Paid Holidays
  • All-Purpose Leave (APL)
  • Michigan Earned Sick Time Act (ESTA) Leave
• Short- and Long-Term Disability Insurance
• Life Insurance
• 403(b) Retirement Plan with employer contribution

Optional Employee-Paid Benefits (Group Rates)

• Dental & Vision Coverage
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Voluntary Life Insurance (self, spouse, children)
• Accident, Hospital Indemnity, and Critical Illness Insurance
• College Tuition Rewards Program
• Identity Protection
• Pet Insurance

JOIN OUR TEAM & HELP BRING HOPE TO MICHIGAN FAMILIES!

About Holy Cross Services

Holy Cross Services (HCS) is a faith-based nonprofit grounded in Catholic and Judeo-Christian values. Since 1948, we have been committed to serving Michigan’s most vulnerable children, adults, and families with dignity, compassion, and excellence. Our mission is to bring hope, promote change, and help people live free, healthy, and productive lives—regardless of their religious or non-religious beliefs.

We are proud to be a trauma-informed, inclusive, and values-driven organization, guided by our core principles of Trust, Respect, Responsibility, Care, and Connection and our commitment to Justice, Advocacy, Dignity, Excellence, and Service (JADES).

Equal Opportunity

HCS is an equal-opportunity employer. We hire and promote based on merit, competence, and qualifications, and we do not discriminate on the basis of any factor protected by law.

Faith-Based Commitment

As a Catholic/Judeo-Christian organization, our mission is deeply rooted in faith. However, we serve and employ people of all backgrounds and beliefs. While we don’t require staff to be Catholic, we do ask that all employees respect and support our mission, values, and faith-based foundation in their professional roles. Religious participation is never a condition of service or employment.

We welcome your application if you share our passion for service and meet the minimum job qualifications—even if you don’t meet every preferred requirement.

• Bachelor's degree
• 2 years of experience in fundraising, donor development, and/or marketing required
• Nonprofit experience required
• CFRE preferred but not required
• At least three years of successful individual major giving experience in non-profit development.
• Record of successfully engaging leadership and Board members in the fundraising process.
• Lived experience in child welfare and/or homelessness strongly preferred
• Valid and Current Driver’s License.
• Meet State “Good Moral Character” guidelines.
• Ability to create and execute complex project plans from start to finish.
• High responsiveness to stakeholders and sensitivity to unique donor needs
• Exceptional organizational skills, both for personal tasks and for the coordination of internal and external stakeholders.
• Exceptional written and verbal communication skills.

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