What are the responsibilities and job description for the Plumbing Service Tech position at Holy City Heating & Air, LLC?
Holy City Heating & Air – Charleston, SC
Holy City Heating & Air is a fast-growing, full-service HVAC & Plumbing company proudly serving Charleston and the surrounding Lowcountry. Due to continued growth and increased demand, we are hiring a skilled Plumbing Service Technician who takes pride in delivering quality work and exceptional customer service.
We’re looking for someone who wants a career — not just a job.
About UsWe are a team-oriented company focused on growth, training, and long-term opportunity. Our plumbing division continues to expand, and we are investing in top talent to support that growth.
Position SummaryThe Plumbing Service Technician is responsible for diagnosing, repairing, and servicing residential and commercial plumbing systems while delivering a five-star customer experience.
This role requires strong technical skills, clear communication, and the ability to educate customers on solutions that protect their home and improve system performance.
ResponsibilitiesDiagnose and repair plumbing systems (leaks, fixtures, water heaters, drains, etc.)
Install and replace water heaters (tank & tankless)
Perform system inspections and maintenance
Provide repair and replacement options to customers
Maintain clean, organized company vehicle
Complete all job notes, photos, and documentation accurately
Communicate clearly with customers and office staff
Follow safety procedures and company standards
Uphold Holy City’s Care Pledge on every job
Identify opportunities for system upgrades when appropriate (water filtration, tankless, etc.)
2 years plumbing service experience preferred
Strong diagnostic and troubleshooting skills
Valid driver’s license with clean driving record
Ability to work independently
Strong customer service and communication skills
Experience with flat-rate pricing preferred
Ability to use tablets/field software for job documentation
Competitive pay (hourly bonus incentives)
Company vehicle (take-home for qualified candidates)
Paid training and continued education
Health benefits package
Paid holidays & PTO
401(k)
Advancement opportunities
Supportive, team-focused culture
Our plumbing division is expanding quickly, and we are building a team of high-performing technicians who want to grow professionally and financially.
If you are dependable, skilled, and take pride in your craftsmanship, we want to meet you.
Salary : $23 - $25