What are the responsibilities and job description for the Diagnostic Tech (Field) position at Holt Group?
Essential Functions :
Effectively listens, troubleshoots, and diagnoses equipment malfunctions and failures
- Performs complex diagnostic troubleshooting and repair recommendations accurately
- Controls labor costs and service rework at or below established goals and flat rates to achieve departmental goals
- Maintains and controls company property and resources in a manner to ensure cleanliness, reliability, and minimal expense.
- Disassembles and assembles machine components to manufacturer's specifications through the use of hand tools, pneumatic tools, and any specialized tooling
- Rebuilds, repairs, reconditions and maintains equipment and components
- Demonstrates good customer relations and support; communicates customer needs to shop management
- Completes parts orders and identifies parts for return
- Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others
- Maintains all equipment and work areas - keeps in good, clean, and orderly condition
- Completes necessary paperwork on a daily basis in order to provide invoices in a timely manner
- Works overtime as required by workload and customers' needs
- Keeps abreast of all applicable product support literature in order to increase job-related competencies.
- Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
- Performs other duties as assigned
Knowledge, Skills, and Abilities :
Additional Requirements :
Owns an extensive assortment of appropriate hand tools and has many specialized tools
Education and Experience :
More than ten years of work-related skill, knowledge, or experience is required
Supervisory Responsibilities :
None
Travel :
Physical Requirements :
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Work Environment :
LI-HCT
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
