Medical Receptionist

Holmdel Eye Center is a growing ophthalmology practice in Holmdel, NJ dedicated to delivering exceptional surgical eye care. We are looking for a self-motivated Medical Receptionist who takes ownership of the front desk, identifies what needs to get done without being asked, and brings a proactive mindset to every part of the role. This is a great fit for someone who thrives in a smaller, close-knit practice, enjoys having real responsibility, and takes pride in running things the right way. Ophthalmology or optometry experience is a strong plus. Candidates from other specialty medical practices who are eager to grow in eye care are welcome to apply.

What You Will Do

• Welcome patients warmly and manage check-in and check-out efficiently for a busy specialty practice
• Schedule and confirm patient appointments and coordinate cataract surgical scheduling including pre-op preparation and ASC communication
• Verify medical and vision insurance eligibility prior to each visit and accurately apply the correct payer for each visit type
• Obtain prior authorizations for ophthalmic procedures including cataract surgery, glaucoma treatment, and medical retina diagnoses
• Collect co-pays, co-insurances, and outstanding patient balances at time of service
• Review EOBs and flag claim discrepancies or denials for timely follow-up
• Communicate patient financial responsibility and insurance coverage clearly and professionally
• Manage a high-volume multi-line phone system, triaging patient inquiries, referral calls, and post-operative follow-up scheduling
• Maintain accurate patient records in Modmed EHR in full compliance with HIPAA
• Coordinate with referring optometrists on co-managed surgical patients to ensure seamless care transitions

What You Bring

• Minimum 2 years of medical front desk experience; ophthalmology or optometry background strongly preferred
• Familiarity with Modmed or any specialty EHR system
• Solid understanding of medical and vision insurance, prior authorization, and specialty billing workflows
• Strong phone skills and a calm, professional presence in a fast-paced environment
• High attention to detail and the ability to juggle multiple priorities without dropping the ball
• Self-starter who identifies gaps, takes initiative, and follows through without waiting to be directed
• Bilingual English and Spanish or English and Arabic is a strong plus
• Proficiency in Microsoft Office Suite

What We Offer

• Competitive pay based on experience
• Full-time and part-time positions available
• Paid Time Off and paid federal holidays
• A supportive, close-knit team environment
• Room to grow as the practice expands

To apply, send your resume and a brief note about your most relevant experience. Ophthalmology and optometry candidates, please highlight that background.

Legal Notices

Holmdel Eye Center is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetic information, disability, military service, or veteran status, pursuant to Title VII, the ADA, the ADEA, and the New Jersey Law Against Discrimination (N.J.S.A. 10:5-1 et seq.). Reasonable accommodations are available to qualified individuals with disabilities upon request. Employment is at-will and nothing in this posting constitutes an express or implied contract of employment. Final candidates may be subject to a background check and reference verification. This role requires access to protected health information; the selected candidate will be required to comply with HIPAA and execute a confidentiality agreement as a condition of employment. This posting does not represent a complete list of duties and Holmdel Eye Center reserves the right to modify responsibilities and qualifications at its discretion.

Pay: $19.80 - $22.25 per hour

Experience:

• EHR systems: 2 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Holmdel, NJ (Required)

Work Location: In person

Salary : $20 - $22