Manager - Strategic Account

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman is currently accepting applications for the position of Strategic Account Manager.

Primary Tasks:

• The Strategic Account Manager (SAM) is a senior level role which is responsible for the overall client experience, retention, and ongoing partnership development of a defined client portfolio. The Strategic Account Manager’s account profile will be made up of cornerstone accounts which the organization values at the highest levels. In addition to account revenue retention and client experience, the SAM will own the responsibility to continue to identify strategic savings opportunities related to the client’s overall corporate strategy.
• Maintain ultimate accountability for the client relationship and the retention efforts by engaging all relevant client stakeholders
• Responsible for managing existing contract terms, bonus requirements and contract renewal process.
• Manage the development and delivery of recurring performance metrics, business reviews, key performance indicators and service level agreements
• Develop and maintain a multi-year strategic plan to support the optimization of the assign fleets’ operations.
• Effectively utilize Tableau to present and illustrate savings opportunities
• Effective documentation of the value and savings by implementing ARI’s recommended fleet strategies.
• Effectively communicate ARI programs, capabilities, and differentiators. Must use proper business acumen to communicate this message.

• Responsible for identifying new program opportunities and subsequent pricing strategy of new programs as well as pricing strategy and ownership of any account RFP’s
• Provide new business opportunity and existing business growth reporting to assist Sr. Leadership with budgeting and forecasting
• Coordinate ARI Sr. Leadership connection with client Sr. Leadership
• Utilize Salesforce to track visits and account activity along with notes and follow up
• Participate and represent ARI in industry functions and events in order to share knowledge to client base
• Expense Management
• Perform all other duties and special projects as assigned.

Education and/or Training:

• Bachelor’s degree required in a Technical Discipline
• Lean Six Sigma Blackbelt certification preferred
• Additional education, certifications, or other distinctions a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Relevant Work Experience:

• 3-5 years’ experience, including 2 at a leadership level
• Breadth and depth of technical or functional expertise in own area of responsibility or department; may be acquiring knowledge of other related areas of departments
• Developing and implementing processes, methods, and tools to increase efficiency and accuracy
• Sales and/or account management experience within the Fleet Management space is required

Terrific Full Time opportunity that offers competitive compensation including incentive based opportunities.

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At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

Artificial Intelligence Statement

To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.