Host/Support

Job Overview

We are seeking an energetic and personable Host/Support team member to create a welcoming atmosphere for our guests and ensure smooth restaurant operations. In this role, you will be the first point of contact for guests, managing reservations, seating arrangements, and guest inquiries with professionalism and enthusiasm. Your positive attitude and excellent communication skills will help foster a memorable dining experience, while your organizational abilities will keep the flow of service seamless. This paid position offers an exciting opportunity to develop hospitality skills in a vibrant environment dedicated to guest satisfaction.

Responsibilities

• Greet guests warmly upon arrival and manage waitlists efficiently using restaurant table management systems such as Aloha POS or similar platforms.
• Handle restaurant reservation management, confirming bookings and updating schedules promptly.
• Support the dining team by coordinating seating arrangements to optimize table turnover and guest flow.
• Answer incoming phone calls with professional phone etiquette, providing information about reservations, wait times, or general inquiries.
• Maintain organized guest records and reservation logs to ensure accuracy and smooth operations throughout service hours.
• Assist with guest services by addressing questions or concerns promptly, ensuring a positive experience for all visitors.
• Support food safety standards by adhering to proper hygiene practices and assisting in maintaining a clean, organized front-of-house environment.

Qualifications

• Previous host/hostess experience or food service background preferred; strong customer service skills are essential.
• Familiarity with restaurant reservation management systems and POS systems such as Aloha POS is highly desirable.
• Excellent communication skills, both verbal and written, with a professional phone manner.
• Basic math skills for handling reservations, seating calculations, and cash handling if needed.
• Strong organizational skills to manage multiple tables, reservations, and guest requests efficiently.
• Knowledge of food safety protocols and hospitality best practices to ensure guest well-being.
• Ability to work effectively in a fast-paced environment while maintaining a positive attitude and attention to detail.

Join our team as a Host/Support member where your enthusiasm makes every guest feel valued! Bring your hospitality passion, sharpen your organizational talents, and grow within a dynamic setting committed to delivering exceptional guest experiences every day!

Pay: $16.73 per hour

Work Location: In person

Salary : $17