Director, Laboratory Services

Job Summary:

Manages day to day operations; provides overall leadership and assures a high level of Performance for the clinical processes and operational activities. The Laboratory Manager performs and demonstrates proficiency and understanding of all areas of the Clinical laboratory as well as instructing and mentoring other personnel. The position requires the incumbent to perform with perceptive depth clinical laboratory tests and procedures, requiring the expertise of independent judgment and responsibility. The incumbent assures the highest degree of quality patient care is maintained at all times and ensures smooth operation of the department.

• Coordinates/supervises daily schedules and workload with supervisors. Directs, supervises, orients/trains and evaluates staff. Enforcing policies, procedures and standards of operations. 
• Assists in budgetary, controls costs by monitoring personnel utilization, material usage rates, analyzes fluctuations in types and volumes of tests, and implements corrective action. Assists in the evaluation of equipment and supply needs and cost effectiveness. Assists in the planning of departmental budget and inventory.
• Participates in interviewing, hiring, and training of new employees. Motivates and encourages professional and personnel growth. Assists, trains, supervises and evaluates staff.
• Assures continuous quality improvement in overall daily operation. Ensuring that the quality control and quality assurance programs are established and maintained to assure the quality of laboratory services provided and to identify failures in quality as they occur (i.e. Turnaround time).
• Promotes and supports Facility standards of quality customer service, to ensure patient and employee safety and satisfaction. Acts as a liaison to both internal and external customers representing clinical laboratory services and assures that customer needs are met.
• Maintains a current working technical knowledge of policies and processes of laboratory medicine. Ability to perform with perceptive depth clinical laboratory tests and procedures requiring the expertise of independent judgment and responsibility.
• Assists and coordinates preparation and accreditation for major inspections including CLIA, CAP, JCAHO, AABB and DHS. 
• Performs the duties of Administrative Director in his/her absence.
• Demonstrates knowledge of age specific care, including but not limited to, identifying the need for additional safety measures, physiological normal values/readings; and assessing skin integrity, behavior, motor skills and/or activities that place patients at risk as well as communicates effectively in a clear, concise, understandable manner. 
•  Applicable for the populations checked below: 
  • Infant ( x) Pediatric (x ) Adult (x ) Geriatric ( x)
• Incorporates HPMC mission of “quality care with compassion and respect” into daily performance of job functions.

JOB QUALIFICATIONS

Minimum Education (Indicate minimum education or degree required.)

• ·         Bachelor's degree with major in medical technology or related biological science required.

Preferred Education (Indicate preferred education or degree required.)

• N/A

Minimum Work Experience and Qualifications (Indicate minimum years of job experience, skills or abilities required for the job.)

• Minimum five (5) years laboratory supervisor experience required.
• Must have strong leadership skills to provide direct supervision of laboratory and pathology personnel.
• Ability to communicate effectively verbally and in writing.

Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.)

• N/A

Required Licensure, Certification, Registration or Designation (List any licensure or certification required and specify name of agency.)

• Current CA Clinical Lab Scientist licensure required and certification by the American Society of Clinical Pathology (ASCP)
• Current Los Angeles County Fire Card (or must be obtained within 30 days of hire)
• Assault Response Competency (ARC) required (within 30 days of hire)