What are the responsibilities and job description for the Server position at Hollywood Diner and Bar?
Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced dining environment. The ideal candidate will possess a passion for providing exceptional customer service and have experience in the food industry. As a Server, you will play a crucial role in creating memorable dining experiences for our guests while ensuring that all food and beverage orders are delivered accurately and promptly.
Responsibilities
- Greet and seat guests in a friendly and welcoming manner.
- Present menus, explain daily specials, and provide recommendations based on guest preferences.
- Take food and beverage orders accurately using Aloha POS or Micros POS systems.
- Ensure timely delivery of orders to guests while maintaining high standards of presentation.
- Upsell menu items to enhance the dining experience and increase sales.
- Monitor guest satisfaction throughout their meal, addressing any concerns or requests promptly.
- Collaborate with kitchen staff to ensure smooth operations during service periods.
- Maintain cleanliness and organization of the dining area, including bussing tables and adhering to sanitation standards.
- Process payments accurately, including cash handling and basic math calculations for checks.
Skills
- Proven experience in food service or restaurant roles, with fine dining experience preferred.
- Strong customer service skills with an emphasis on guest relations and satisfaction.
- Familiarity with Aloha POS, Micros POS, OpenTable, or similar systems is advantageous.
- Excellent time management skills to handle multiple tables efficiently during busy periods.
- Ability to upsell menu items effectively while maintaining a positive rapport with guests.
- Knowledge of food safety practices and proper food handling techniques.
- Basic math skills for accurate cashiering and check processing.
- Culinary experience or kitchen knowledge is a plus, enhancing communication with kitchen staff.
- Previous experience as a host/host or in guest services is beneficial for this role. Join our team where your contributions will be valued, and your passion for hospitality will shine!
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Work Location: In person
Salary : $18 - $25