Bartender- Full Time

Introduction

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Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations.
• Mixes drinks according to prescribed recipes.
• Keeps station stocked with all liquor, glasses, and accessories necessary.
• Maintains integrity of all financial controls and responsibilities.
• Provides fast, friendly, professional, and responsive customer service to guests.
• Maintains cleanliness of designated area.
• Ices and fills all non-alcoholic drinks for servers.
• Provides work direction to assigned bar attendants.
• Opens and closes bar according to established procedures.
• Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips.
• Resolves service issues according to established guidelines.
• Assists with inventory and inventory control.
• Completes assigned opening and closing side work.
• Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.
• Performs duties in a safe manner; reports any potential safety hazards to management staff.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent preferred.
• Minimum one (1) year of experience as a bartender in a fast-paced environment.
• Must have strong written and verbal communication skills; must be fluent and literate in English.
• Must have excellent customer service and interpersonal skills.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have cash handling experience.
• Ability to share or divide attention among several ongoing activities, projects, or assignments.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Able to effectively work independently and as part of a team.
• Ability to work at a fast pace with a sense of urgency.
• Must have strong attention to detail. - Ability to maintain poise when receiving multiple guest requests.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Ability to effectively and efficiently move around bar area.
• Ability to work flexible hours including evenings, weekends, and holidays, as business needs dictate.