What are the responsibilities and job description for the RUNNER - Sorella by Giada Full-time position at Hollywood Casino Aurora?
Introduction
...Overview
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Sorella by Giada
Sorellina by Giada will partner with Celebrity Chef and entrepreneur Giada De Laurentiis at our new land-based Hollywood Casino in Aurora. The new dining experiences will bring De Laurentiis’ signature fusion of classic Italian cuisine and modern California influence to the Chicagoland region.
Summary
The Food Runner plays a key role in maintaining efficient service flow and upholding brand excellence. The Food Runner is responsible for delivering food orders from the kitchen to guests quickly, accurately, and professionally. In a high-energy, celebrity-branded restaurant environment, this role ensures food presentation standards are met while supporting servers and maintaining exceptional guest service. The Food Runner plays a key role in maintaining efficient service flow and upholding brand excellence.
Responsibilities
- Deliver food orders from the kitchen to guests in a timely and organized manner.
- Ensure all dishes are accurate, properly plated, and meet presentation standards before leaving the kitchen.
- Announce dishes upon delivery and describe items when necessary.
- Verify dietary restrictions, modifications, and special requests.
- Assist servers with table maintenance and guest needs.
- Communicate clearly with kitchen staff and front-of-house team.
- Maintain cleanliness of expo line and service areas.
- Assist with side work, including polishing silverware and restocking stations.
- Support team members during peak business hours.
- Follow all food safety and sanitation guidelines.
Requirements
- Previous restaurant experience preferred (fine dining or high-volume experience a plus).
- Strong communication and teamwork skills.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail and presentation standards.
- Ability to stand and walk for extended periods.
- Ability to lift and carry trays up to 30–40 pounds.
- Flexible schedule, including evenings, weekends, and holidays.