What are the responsibilities and job description for the Traffic & Booth Attendant position at Hollywood Casino at Greektown?
Introduction
...Overview
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Responsibilities
- This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel.
- Direct inbound and outbound traffic
- Change and move signage as directed
- Cone off and open parking spaces/levels as directed
- Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams
- Physically count occupied and un-occupied parking spaces
- Communicate parking policy to patrons
- Provides the highest level of guest service
- Train new team members (Traffic & Booth Attendants only)
- Maintain a thorough knowledge of the property and promotions
- Provides guests with directions and information about Greektown District
- May operate, and move guest vehicles if necessary
- Maintain a thorough knowledge of the property
- Other duties as assigned
Requirements
- Ability to perform basic math functions
- Excellent communication skills
- Ability to read, write, and communicate verbally in English
- Understand and comply with all company and departmental policies and procedures
- Ability to express ideas or make recommendations concerning job related issues
- Learn specific job duties and complete work assignments; maintain knowledge of basic concepts and techniques
- Ability to work and make decisions under stressful conditions
- Must provide superior guest service