What are the responsibilities and job description for the Table Games Supervisor (PT) position at Hollywood Casino at Greektown?
Introduction
...Overview
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Responsibilities
- Responsible for protecting the integrity of games in an assigned area.
- Safeguard Company assets located in the assigned work area
- Enforce Casino rules and regulations for table games
- Enforce rules and regulations pertaining to Title 31 (Bank Secrecy Act)
- Adhere to Michigan gaming regulations
- Respond to and act on customer disputes arising in assigned area
- Direct assignments of Table Games personnel within their assigned section
- Ensure that proper table inventories are maintained in assigned area
- Issuance of credit to customers
- Ensure full accountability for playing cards and dice within their assigned area
- Assess customer play for the extension of complimentaries
- Accurately track customer play for rating purposes
- May be responsible for a group of assigned team members (dealers) and the development of team members in dealing proficiency and guest service
- Other job-related duties as assigned
Requirements
- Excellent communication skills
- Understand and comply with all Company and departmental rules, regulations, Policies, and procedures
- Ability to read, write, and communicate verbally in English
- Working knowledge of all Casino games
- Ability to perform intermediate math
- Skill in establishing and maintaining effective working relationships with team members
- Knowledge of Casino computer system
- Knowledge of 3 out of the 4 core games: Blackjack, Baccarat, Roulette and Craps
- Must have at least one (1) year experience