Assistant Executive Housekeeper

Introduction

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Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Assist & Direct Housekeeping Assistant Shift Managers and Housekeeping team members to ensure a high standard of cleanliness in hotel guest rooms and hotel public spaces.
• Ensure guest rooms and other specified areas are kept in a clean and orderly condition.
• Tour facility checking all public areas, evaluating the performances of the housekeeping team members.
• Inspects facilities and recommends repairs and upgrades when needed.
• Counsel team members in a positive, constructive manner, as necessary.
• Assist with scheduling the workforce to ensure all areas and shifts are adequately covered.
• Initiate and direct heavy cleaning so that the highest level of productivity is maintained and completion schedules are met.
• Assist with cross-training team for all shift-related duties and responsibilities.
• Assist with developing and maintaining a safety program for all housekeeping team members.
• Assist with training all housekeeping team members in OSHA standards and regulations and documentation.
• Assist with ordering supplies and ensuring all par levels are maintained for the housekeeping team.
• Conduct meetings with Housekeeping Assistant Shift Managers to discuss job functions, teamwork, team development, concerns, and questions.
• Assist with the hiring of line team members for Housekeeping.
• Develop, evaluate, and recommend candidates for promotions.
• Complete team member evaluations as set forth in established Company policy.
• Other job-related duties as assigned

Requirements

Knowledge, Skills & Abilities

• Ability to communicate clearly and effectively both orally and in writing.
• Ability to logically and independently plan, organize, and complete work; initiative; well-developed interpersonal skills; ability to set and achieve high standards of performance.
• Ability to make progress on multiple assignments under time constraints. Excellent analytical, problemsolving, critical thinking and decision-making skills.
• Ability to conduct analyses and generatereports to reflect findings; direct a work force, provide support to staff and delegate job duties.
• Ability to express ideas or make recommendations concerning job related issues; Ability to learn specific job duties and complete work assignments; Maintain knowledge of
  basic concepts and techniques. Ability to perform the manipulation of numbers and basic math calculations.

Education and Experience

• Associate's degree in business/hospitality or equivalent experience preferred.
• Minimum five (5) years’ experience in management, preferably housekeeping environmental services area. Knowledge of scheduling and inventory control. Experience in floor and carpet care.

LANGUAGE SKILLS

• Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
  REASONING ABILITY
• Ability to apply commonsense understanding to carry out instructions furnished in written,
  oral, or diagram form. Ability to deal with problems involving several concrete variables in
  standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

• Employees must be able to qualify for licenses and permits required by federal, state, and
  local regulations.
  Employees could be exposed to an environment containing unrestricted secondhand
  tobacco smoke