Front Desk Staff

Job Title: Front Desk Receptionist Locations: Colorado Springs, (Location will vary based on company needs) Job Type: Full-Time/Part-Time Reports To: Office Manager / Clinic Supervisor

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Job Summary:

Hollywood Body and Face is seeking a friendly, professional, and results-driven Front Desk Receptionist to support our busy aesthetic clinics across multiple Colorado locations. As the first point of contact, you’ll provide a welcoming experience for clients, assist with administrative tasks, and play a key role in converting leads into booked appointments. Flexibility is essential, as location may vary based on company needs across Westminster, Colorado Springs, Englewood, and Wheat Ridge.

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Key Responsibilities:

· Greet and check in clients with professionalism and warmth

· Answer phone calls, respond to inquiries, and provide detailed information about services

· Proactively follow up with leads from phone, web, and social media inquiries to convert them into consultations or treatments

· Schedule, confirm, and manage appointments using booking software

· Handle client check-outs, process payments, and manage accurate client records

· Keep reception and lobby areas clean, organized, and inviting

· Promote current promotions, upsell services and retail products when appropriate

· Assist with administrative tasks such as data entry, filing, and inventory support

· Collaborate with clinical staff to ensure smooth clinic flow

· Maintain confidentiality and uphold high professional standards

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Requirements:

· High school diploma or equivalent

· Excellent communication and customer service skills

· Sales-minded with confidence in speaking to clients about services and promotions

· Professional appearance and demeanor

· Proficiency with scheduling software and Microsoft Office tools

· Reliable transportation and willingness to work at different locations based on business needs

· Flexible availability, including weekends

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Preferred Qualifications:

· Experience in Med Spa, beauty, or wellness industry

· Familiarity with platforms like Patient Now, Medstar, or similar, systems

· Proven track record of successful lead conversion or appointment booking

· Previous experience in a receptionist or front desk role (medspa or sales-focused experience a plus)

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About Hollywood Body and Face:

At Hollywood Body and Face, we specialize in cutting-edge aesthetic treatments designed to help our clients look and feel their best. With four locations across Colorado, we provide a high-end, results-driven experience in a warm and supportive environment. Our team is passionate about delivering excellence—from consultation to transformation.

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How to Apply:

Please send your resume and a brief cover letter indicating your availability and willingness to travel between locations to:

• team@hollywoodbodylaser.net