Director of Technical Services

Position Overview

The Director of Technical Services provides senior leadership across Holliday Rock’s Ready-Mix Concrete, Hot Mix Asphalt (HMA), and Aggregate operations. This role is responsible for quality assurance, mix design management, materials performance, troubleshooting, and compliance with all applicable industry and DOT standards. The Director leads the Technical Services department, serving as the company’s principal technical authority and a key partner to Operations and Sales leadership.

Essential Responsibilities Strategic & Technical Leadership

• Set the technical vision and quality direction for concrete, asphalt, and aggregates.
• Align technical initiatives with company goals, operational efficiency, cost control, and sustainability objectives.
• Serve as the senior authority on materials, mix designs, and specification compliance.

Quality Assurance & Performance

• Oversee all testing, inspection, and certification programs across plants, labs, and field operations.
• Maintain standardized quality systems, procedures, and reporting across all locations.
• Review and approve mix designs, ensuring performance, constructability, and cost effectiveness.
• Lead root-cause analysis, corrective actions, and on-site troubleshooting for material or performance issues.

Innovation & Sustainability

• Drive mix optimization, material improvements, and the use of recycled or alternative materials.
• Stay current with evolving ASTM, AASHTO, ACI, and DOT standards.
• Lead continuous improvement projects that enhance durability and reduce environmental impact.

Cross-Functional & Customer Support

• Act as the senior technical liaison for customers, engineers, inspectors, and agencies.
• Support Sales and Operations with technical presentations, pre-construction reviews, and field troubleshooting.
• Partner with Safety, Environmental, and Operations to ensure compliance with all specifications and testing protocols.

Team Leadership & Development

• Lead and develop the Technical Services, Quality Control, and Laboratory staff.
• Build a culture of accountability, technical rigor, and continuous learning.
• Oversee training and certification programs to elevate technical capabilities across the organization.

Systems, Reporting & Compliance

• Manage laboratory accreditations, certifications, and technical documentation.
• Track and report quality metrics, mix performance, and trends to senior leadership.
• Ensure full regulatory, environmental, and safety compliance.

Skills & Qualifications Technical Expertise

• Advanced knowledge of Ready-Mix Concrete, Hot Mix Asphalt, and Aggregate materials, production, testing, and mix design.
• Strong understanding of ASTM, AASHTO, ACI, Caltrans, and DOT requirements.
• Proven analytical and diagnostic abilities with a data-driven approach.

Leadership & Communication

• Demonstrated success leading multi-site technical and quality teams.
• Strong written, verbal, and presentation skills; effective with customers and agencies.
• Ability to manage cross-functional initiatives and complex technical challenges.

Experience & Education

• 10 years of progressive experience in Technical Services, Quality Control, or Materials Engineering within construction materials.
• 5 years in a senior leadership or director-level role managing multi-plant operations.
• Bachelor’s degree in Civil Engineering, Materials Science, Construction Management, or related field (preferred).
• Valid driver’s license and ability to travel to plants, job sites, and customer locations.

Preferred Certifications

• ACI Concrete Field Testing Technician – Grade I
• ACI Concrete Strength Testing Technician
• ACI Aggregate Testing Technician – Level I or II
• State or DOT asphalt/concrete certifications

Physical Requirements

• Ability to lift 50 lbs. and work in plant and field environments.
• Regular travel between facilities and customer locations.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance Options
• 401(k) with Company Match
• Paid Vacation, Sick Time, and Holidays
• Employee Assistance Program
• Weekly Pay via Direct Deposit

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance