eBay Marketplace Specialist

Job Summary

We are seeking a knowledgeable and driven eBay Marketplace Specialist to manage and grow our eBay storefront within the automotive performance aftermarket. The ideal candidate will have a deep understanding of performance parts, fitment data, enthusiast buyer behavior, and competitive positioning specific to eBay’s marketplace environment.

This role will be responsible for optimizing product listings, managing product data and pricing, executing promotional strategies, and maintaining top-tier customer service—all tailored to drive growth and brand visibility on eBay.

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Key Responsibilities

· Maintain Top Seller Ranking by responding promptly and professionally to resolve customer inquiries regarding products, listings, transactions including order issues, returns, refunds, and working with fulfillment to ensure timely shipping.

· Manage and optimize all product listings within eBay Seller Hub to ensure accuracy, relevance, and competitive positioning.

· Enhance listings with complete vehicle fitment data (year/make/model/engine), performance specs, high-quality images, and compelling descriptions.

· Maintain and update the eBay Storefront, including branded pages, featured categories, and seasonal promotions.

· Monitor eBay performance metrics (traffic, conversion rates, sales, feedback) and develop strategies to improve visibility and sell-through.

· Collaborate with product and data teams to ensure catalog accuracy and proper use of automotive data standards (ACES/PIES).

· Plan and execute eBay-specific promotions using tools like Promotions Manager, Markdown Manager, and Promoted Listings.

· Assist in MAP pricing enforcement and help identify unauthorized or counterfeit sellers on the platform.

· Work with inventory and logistics teams to maintain optimal stock levels, manage returns, and ensure on-time fulfillment.

· Stay informed on eBay policy updates, algorithm changes, and advertising tools to maintain compliance and competitive advantage.

· Analyze and report on eBay KPIs, identifying new growth opportunities and areas for optimization.

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Required Qualifications

· 2–4 years of direct eBay marketplace management experience (preferred in the automotive aftermarket).

· Strong understanding of automotive performance parts, fitment data, and enthusiast customer behavior.

· Proficient in eBay Seller Hub and familiar with marketplace optimization tools (e.g., ChannelAdvisor, InkFrog, or similar).

· Experience with ACES/PIES data standards or equivalent cataloging methods.

· Analytical mindset with strong Excel/Google Sheets proficiency and comfort handling large product datasets.

· Excellent written communication and attention to detail in product presentation and customer interaction.

· Experience with eBay advertising tools (Promoted Listings, Promotions Manager, etc.).

· Proven customer service experience managing day-to-day 3P storefront operations.

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Preferred Qualifications

· Knowledge of eBay SEO and listing optimization best practices.

· Familiarity with enthusiast automotive communities (e.g., off-road, racing, tuning, overlanding).

· Understanding of MAP enforcement strategies and reseller compliance.

· Basic skills in Photoshop or similar tools for image editing.

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What We Offer

· Competitive compensation with performance-based incentives.

· Employee discounts on performance parts.

· Opportunities for growth in a fast-paced, enthusiast-driven company.

· A passionate team focused on innovation, quality, and customer experience.