What are the responsibilities and job description for the Driver -CDL-B (Backup/Hybrid Role-Resident Support Associate) position at HOLLENBECK PALMS?
Description
Purpose:
Supports the Hollenbeck Palms Transportation Department by safely operating company vehicles—including buses requiring a Class B license—to transport residents to medical appointments, social outings, and community events. This hybrid role serves as both a scheduled and backup driver while also providing support to the Activities, Wellness, and other departments during non-driving hours. The position contributes to resident engagement, smooth departmental operations, and consistent service coverage.
Essential Duties & Responsibilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions in accordance with the Americans with Disabilities Act (ADA).
Purpose:
Supports the Hollenbeck Palms Transportation Department by safely operating company vehicles—including buses requiring a Class B license—to transport residents to medical appointments, social outings, and community events. This hybrid role serves as both a scheduled and backup driver while also providing support to the Activities, Wellness, and other departments during non-driving hours. The position contributes to resident engagement, smooth departmental operations, and consistent service coverage.
Essential Duties & Responsibilities
- Safely operate Class B vehicles (and other fleet vehicles as assigned) to transport residents to and from scheduled appointments, activities, and community outings.
- Serve as a backup bus driver, filling in when the primary CDL-B driver or other scheduled drivers are unavailable.
- Provide courteous and safe assistance to residents entering and exiting vehicles.
- Perform daily pre- and post-trip vehicle inspections, reporting and documenting any maintenance issues.
- Maintain cleanliness, proper fueling, and readiness of all company vehicles.
- Ensure first aid kits, emergency supplies, and required safety equipment are stocked and functional.
- Carry and appropriately use a company-issued cell phone in accordance with hands-free laws.
- Assist with package deliveries, errands, and other transportation-related tasks as directed.
- Observe and report resident condition changes to the Nurse in Charge or Supervisor.
- Assist with incident documentation related to resident care, safety, or transportation events.
- Collaborate with the Activities and Wellness team to help coordinate, set up, and support resident programs and outings when not driving.
- Provide general support to other departments during downtime or when driving duties are not required.
- Maintain accountability for understanding and following company and department policies and procedures as outlined in the Employee Handbook.
- Medical, Dental, Vision and Life insurance plans
- Critical Illness, Accident, and Hospital indemnity voluntary plans
- 401k with % matching program
- On-Demand Pay Direct Deposit
- Daily Employee Meal program
- Continuing Education Scholarship Program
- Vacation, Holiday, Floating Day, & Sick time
- Unused sick and vacation cash-out programs
- Valid California Class B Commercial Driver’s License (required).
- Clean driving record (no more than 2 traffic violations in the past 3 years; no DUIs).
- Current CPR and First Aid certification, or willingness to obtain upon hire.
- Must pass Department of Justice (DOJ) and FBI criminal background checks.
- High School Diploma or GED required.
- Experience working with older adults, preferably in a senior living or healthcare setting.
- Knowledge of working with individuals with Alzheimer's/Dementia preferred.
- Must pass pre-employment drug screen and physical exam.
- Strong interpersonal and customer service skills.
- Ability to communicate effectively in English (verbal and written).
- Flexibility to work varying shifts and weekends as needed.
- Ability to remain calm, courteous, and responsive in emergency situations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions in accordance with the Americans with Disabilities Act (ADA).
- Must meet the Federal Motor Carrier Safety Regulations (FMCSR) Medical standards to drive commercial vehicles.
- Must be able to sit for extended periods while operating a vehicle.
- Must have sufficient strength and coordination to assist residents with entering and exiting vehicles safely, including use of wheelchair lifts and securement systems.
- Ability to lift up to 50 pounds and occasionally push or pull up to 100 pounds (e.g., mobility devices, carts).
- Frequent bending, stooping, reaching, walking, and standing may be required.
- Must possess visual and auditory acuity to safely operate a motor vehicle, observe resident conditions, and respond to emergency situations.
- Use of hands and arms is required for vehicle operation and assistance-related tasks.
- Must be able to tolerate outdoor weather conditions and potential exposure to moderate noise and cleaning agents.