What are the responsibilities and job description for the Dispatcher position at Holland Logistics, Inc.?
Holland Logistics, Inc. is a 4PL logistics provider offering truckload, less-than-truckload, cross-docking, distribution, warehousing, and global import & export transportation solutions. With over 115 years of combined transportation experience, we provide shipping, service, and solutions at competitive rates. We are committed to treating all individuals with respect, dignity, and integrity, striving to glorify Jesus Christ in all our endeavors. Our clients' logistic needs are met with "White Glove Customer Service."
This is a full-time on-site role for a Dispatcher located in Statesville, NC. The Dispatcher will be responsible for coordinating and managing the daily dispatch operations. Key tasks include scheduling deliveries and pickups, communicating with drivers and customers, monitoring shipment status, and ensuring timely and efficient transportation. The Dispatcher will also handle customer inquiries and resolve any issues that arise during transportation.
- Strong organizational and scheduling skills
- Excellent communication and customer service skills
- Ability to handle multiple tasks simultaneously and work under pressure
- Proficiency in dispatching software and Microsoft Office Suite
- Attention to detail and problem-solving skills
- Experience in logistics or transportation industry is a plus
- High school diploma or equivalent; additional qualifications in logistics or transportation management will be an advantage