What are the responsibilities and job description for the Internal Service Advisor position at Holiday World RV?
Warranty Administrator
Our company has an outstanding opportunity for a results-focused, highly driven Warranty Administrator. The Warranty Administrator prepare an process warranty claims through our software system. Prepare, record and reconcile warranty claims and submit claims to the factory and distributors. Verify criteria required by the factory for proper claim submittal. Follow up with the factory and distributors regarding unpaid and/or rejected claims. Maintain positive working relations with factory warranty reps. This position is a liason between our customer and the Manufacturer and requires attention to detail and a great customer service attitude..
Job Responsibilities
- Attention to customer service
- Great communication skills
- Attention to detail
- Ability to follow directions and established processes
- It would be helpful if you have experience in the RV and/or vehicle industry, but is not required
EDUCATION and/or EXPERIENCE
High school diploma or GED and one to two years related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)
Operator's Driver's License (must be insurable)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand; walk; and stoop, kneel, crouch, climb and crawl. The employee is occasionally required to sit, climb or balance, talk or hear, and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits
Benefits include medical and dental insurance, 401K retirement savings plan, vacation time, holidays, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About our Dealership
Holiday World is a growing company that is looking for quality individuals to join our team of professional employees. Our company has grown over the past 20 years from 35 employees to over 325 today. We value our employees and recognize that they are our greatest asset. As we continue to grow, we are looking for career minded, goal driven individuals that are willing to work hard and accept the challenge of the opportunity