What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Temple-Belton?
Now Hiring: Front Desk Agent – Hotel Jobs in Temple, TX (Near I-35 Corridor)
Join a growing hospitality team in one of the most active hotel markets in Central Texas. We are seeking a polished, dependable, and guest-focused Front Desk Agent to represent our hotel as the first impression for every guest.
Why Join Our Team
In today’s competitive hospitality market, we value professionalism, reliability, and guest service excellence. We offer a supportive environment where experienced front desk professionals can thrive, grow, and be recognized for performance.
- Competitive hourly pay based on experience
- Flexible scheduling (day, evening, overnight shifts)
- Employee discount benefits
- Enrollment incentives
- Opportunity to work in a high-traffic, established hotel brand
- Team-oriented environment with training and support
Key Responsibilities
- Provide a warm, professional welcome to all guests at check-in
- Manage front desk operations including arrivals, departures, and reservations
- Handle multi-line phone system with professionalism and urgency
- Process cash, credit card, and electronic payments accurately
- Maintain guest records, billing accuracy, and system updates
- Respond to guest inquiries and resolve issues efficiently
- Coordinate with housekeeping and hotel staff for seamless operations
- Perform administrative duties including data entry and scheduling
- Uphold brand standards in communication, presentation, and service
Qualifications (We Are Looking for Top Talent)
- Minimum 1 year of front desk experience required
- Strong communication and professional guest service skills
- Ability to multitask in a fast-paced hospitality environment
- Proficiency with computers, phone systems, and reservation software (or ability to learn quickly)
- Reliable transportation required
- Strong problem-solving mindset and attention to detail
- Must be dependable, punctual, and guest-focused
Schedule Requirements
- 8-hour shifts
- Morning, evening, night, and overnight availability required
- Weekends and holidays as needed
Pay: $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16