What are the responsibilities and job description for the Guest Services Representative position at HOLIDAY INN & SUITES OF SLC AIRPORT?
The Holiday Inn & Suites Salt Lake City Airport West is looking for a new full time (32-40 hours per week) Front Desk Agent! Shifts are from 3PM to 11PM. Days of the week are flexible. Pay starts at $13.00!
Objective:
Enhance quality assurance standards, promote safety awareness, and enhance the guest experience by having a wiling, urgent, and can-do attitude. Additionally, be a productive member of the hotel team by communicating with supervisors and co-workers effectively. Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel.
Principal Roles and Responsibilities:
- Full Uniform and professional appearance at all times
- Responsible for Front Desk Cash at all times during shift
- Go above and beyond to create a great check-in and check-out guest experience
- Complete all tasks on Front Desk Shift Checklists
- Complete all brand required trainings
- Maintain Cleanliness and organization of lobby area at all times
- Maintain Cleanliness and organization of the front desk and back office areas
- Detailed communication throughout all departments
- Any other duties and tasks as assigned by management
Physical Requirements:
- Carry, lift, push, pull, move, items weighing up to 50 pounds on your own. Heavier items will be a team lift.
- Frequent bending, stooping, kneeling, climbing, standing, crawling, and moving about the facility.
Salary : $13