What are the responsibilities and job description for the Hotel Front Desk Agent position at Holiday Inn Plainview?
Responsibilities:
- Manage online, phone and in-person room reservations
- Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
- Take payment from customers
- Respond to guests’ issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
Job Type: Full-time
Pay: From $20.00 per hour
Ability to Commute:
- Plainview, NY 11803 (Required)
Work Location: In person
Salary : $20