What are the responsibilities and job description for the Food & Beverage Director position at Holiday Inn Key Largo?
Job Description:
As Director of Food and Beverage you’ll lead and direct food and beverage operations, ensuring quality service and standards are maintained to deliver a memorable guest experience. Always following government regulations concerning health, safety or other requirements.
Your Day to Day:
People
- Active hands-on role focused on execution of tasks rather than administrative oversight
- Direct engagement with everyday activity, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
- Train colleagues to make sure they deliver with compliance and to the standards we expect
- Drive a great working environment for teams to thrive - linking up departments to create sense of one team
- Promote teamwork and quality service through daily communication and coordination with other departments
- Recommend or initiate any HR related actions where needed
Guest Experience
- Make sure all food and beverage equipment is in operational condition and regularly cleaned
- Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
- Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
- Analyse guest insights to identify and meet customer expectations and build on guest loyalty
- Regularly communicate with guests to ensure expectations are met
- Participate in manager on duty program
Financial
- Monitor budget and control expenses with a focus on food, beverage, and labor costs
- Working with the catering office, identify additional sales opportunities to enhance revenue
- Drive promotions that deliver great dining experiences for guests at a good value
- Make sure credit and financial transactions are handled securely
Accountabilities
This is the top food and beverage job in a branded resort hotel. Supervises employees across multiple food and beverage outlets including catering facilities.
Requirements:
- Associates degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
- 4 years’ related experience, including management experience
- Must speak local language
- Current Food Safety certifications as required by State of Florida.
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $60,000 - $75,000