What are the responsibilities and job description for the Breakfast Server position at Holiday Inn Harrisburg-Hershey?
POSITION PROFILE:
Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.
ESSENTIAL JOB FUNCTION:
- Greet and take drink orders from Breakfast guest, serving the orders and accommodating special needs/requests. Remains attentive to the guest throughout the entire Breakfast experience, adhering to or exceeding service standards as established by the Breakfast at all times.
- Accurately record and enter all food (where applicable) and beverage items.
- Knowledge of all beverage menus, brand selections, prices and garnishes.
- Responsible for Lounge setup to include but not limited to replenishing food and beverage items, controlling recorded music, ambiance or busing tables.
- Maximize sales by using menu knowledge and suggestive selling techniques.
- Conduct self in a professional manner with the awareness that all actions and communications are within guest view.
- Maintain cleanliness of lounge and service areas and ensure work area is orderly and properly stocked.
- Complete assigned duties within each shift.
- Responsible for collecting accurate payment from the guest and depositing the exact amount of sales. Ensure a reasonable effort is made in preventing a guest from being visibly intoxicated.
- Maintain appearance and uniform standards.
- Develop and maintain positive communication and teamwork with all co-workers and supervisors.
- Handle all guest service issues in an immediate and professional manner.
- Perform other duties as assigned, requested or deemed necessary by management.
Job Type: Full-time
Pay: $6.00 - $7.00 per hour
Benefits:
- Employee discount
- Health insurance
Restaurant type:
- Casual dining restaurant
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Food Service: 1 year (Required)
- Restaurant Experience: 1 year (Required)
Work Location: In person
Salary : $6 - $7
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