What are the responsibilities and job description for the PRN 2pm-10pm/10pm-6am (night audit) at least 2-3 days a week position at Holiday Inn Express?
Job description:
Are you a people person? Friendly & Outgoing? Do you see yourself handling calls, requests, and making guests happy? If you are looking for an opportunity in the hospitality industry we're interested in YOU. At Exacta Inn, we employ people who apply a tremendous amount of care and passion to their jobs - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
We have 63 rooms located at 1404 Sibley Road. We cater to corporate and leisure guests who come to Minden to work, visit families, or simply enjoy a night's rest while traveling on I-20.
Exacta Inn is an equal opportunity employer.
Available Shift -PRN 2pm-10pm and 10PM to 6AM (2-3 days a week)
Check-in/check-out hotel guests in a timely and professional manner.
Welcome guests with a friendly attitude.
Register guests, issue room keys, provide information on hotel services.
Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures.
Communicate requests or issues to management that may require a follow-up.
Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
Promote teamwork and quality service through daily communications and coordination with other departments.
Must be mature enough to work alone in the hotel and handle an emergency should it arise.
Perform other duties as assigned including guest room tours, helping other departments, special guest requests, etc.
Qualifications and Requirements:
High School diploma or equivalent, or in process of obtaining.
You must be able to pass a Background Check. Must have valid driver's license.
This job requires ability to perform the following:
Frequently standing behind the desk and front office areas
Carrying or lifting items weighing up to 30 pounds
Handling objects, products and computer equipment
Use a keyboard to operate various property management and reservations systems, etc.
Communication skills are utilized a significant amount of time when interacting with guests and employees.
May be required to work weekends, and/or holidays.
Work Area: Front Office
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.
What we offer
- $10.00 per hour
- Employee Discount after 6 months
Benefit Conditions:
- Only full-time employees eligible
- Phone
- Chat
- In person
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Work Location: In person
Salary : $10 - $12