Part-Time Front Desk Agent – Flexible/Fill-In

• Greet and welcome guests in a friendly and professional manner
• Check guests in and out of the hotel accurately and efficiently
• Answer incoming phone calls and assist with reservations and general questions
• Process guest payments and maintain accurate records
• Assist guests with questions, requests, and concerns during their stay
• Communicate guest needs and maintenance concerns to the appropriate department
• Maintain a clean, organized, and professional front desk/lobby area
• Complete assigned front desk paperwork and shift duties
• Communicate important information to the incoming shift
• Follow hotel policies, procedures, and guest-service standards
• Maintain guest privacy and confidentiality
• Handle guest concerns professionally and notify management when necessary
• Perform other front desk duties as assigned
• Dependable and punctual

Important: This is a part-time, fill-in position. The successful candidate must be comfortable with a schedule that may vary from week to week based on staffing and business needs. Regular weekly hours and a set schedule are not guaranteed after training.

• Friendly with strong customer-service skills
• Professional appearance and attitude
• Good communication skills
• Comfortable using computers and learning hotel software
• Able to work independently and make good decisions when management is not immediately available
• Able to handle multiple tasks in a hotel environment
• Must have reliable transportation
• Must have flexible/open availability for 7 AM–3 PM, 3 PM–11 PM, and 11 PM–7 AM shifts
• Must be available to work weekends and holidays as needed

Pay: From $11.00 per hour

Expected hours: 8.0 – 24.0 per week

Work Location: In person

Benefits:

Salary : $11