What are the responsibilities and job description for the Night Audit Part Time position at Holiday Inn Express?
We would like someone who is looking for a long term position.
The hours are from 11:00 pm to 7:00 am for Night Audit.
(Training would be during the day as well as during the night, to learn front desk procedures as well as the Night Audit procedures.
Training hours will be during the day for the first 1-2weeks. Flexibility during that time frame is a must.
(Weekends, holidays, flexibility and DEPENDABILITY is an absolute must.)
Positions Overview:
Need to develop thorough knowledge of the property and all of its facilities and services, and must perform a combination of the following duties.
General Responsibilities/Duties of the nigh auditor:
* Must have very good computer skills!
* Must be quick on your feet and efficient!
* Needs to learn all Front Desk procedures and functions.
* Answer all guest calls throughout the night and help them with their needs.
* Make, modify, confirm or cancel reservations. Assist guests when they register.
* Route calls to guests, departments and/or offices; take messages as needed.
* Act as PBX operator during the night shift.
*Complete all wake-up call procedures.
* Communicate with other hotel departments to maintain a high level of guest satisfaction.
* Adhere to established hotel policies and procedures.
* Maintain all files, portfolios and records.
* Be knowledgeable about room rates,reservation/cancellation procedures.
* Perform any additional duties as assigned by management.
* Respond to and fulfill all guest requests.
* May be required to setup continental breakfast
Job Types: Full-time, Part-time
Experience:
- Night Audit: 1 year (Preferred)
- customer service: 1 year (Preferred)
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
