What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express?
The Holiday Inn Express is hiring for front desk. The ideal candidate will have a flexible schedule, available nights, weekends, and holidays, is dependable, and willing to learn! If you have a great attitude we can teach you the rest. Come by the hotel for application we would love to meet you!
Key Responsibilities:
- Greet guests in a friendly, professional manner
- Handle check-ins and check-outs efficiently
- Manage reservations, cancellations, and room assignments
- Answer phone calls, emails, and guest inquiries
- Provide information about hotel amenities and local attractions
- Resolve guest concerns promptly and professionally
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
Qualifications:
- High school diploma or equivalent (hospitality experience preferred)
- Strong communication and interpersonal skills
- Basic computer proficiency and familiarity with booking systems (a plus)
- Ability to multitask and stay organized in a fast-paced environment
- Flexible availability, including evenings, weekends, and holidays
Job Type: Full-time
Pay: From $11.00 per hour
Work Location: In person
Salary : $11