What are the responsibilities and job description for the 2nd Shift Guest Service Agent position at Holiday Inn Express?
Guest Service Agent: 2nd shift
Job Requirements: Must be flexible with hours as scheduling and coverage will be done depending on occupancy of the hotel.
- Checks guest in/out of the property management system with accuracy and efficiency
- Answers the phone in a timely manner and makes reservations with accuracy and efficiency
- Must be able to work independently in a fast paced environment
- Must be customer service oriented
- Must be able to communicate clearly and concisely with guests and team members
- General knowledge of hotel amenities such as rooms, rates, and amenities
- Ability to perform duties such as laundry, vacuuming, mopping and general cleaning
- Ability to work a flexible schedule
- Human Trafficking training required and provided by the hotel
- CPR Certification required and provided by the hotel
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $13 - $15