Part-Time Front Desk Associate

Job Overview
We are seeking a highly organized and customer-focused Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional service and ensuring a smooth check-in and check-out process. This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Duties

• Greet guests warmly upon arrival and assist with the check-in process.
• Handle guest inquiries and provide information about hotel services, amenities, and local attractions.
• Manage reservations through our booking system, ensuring accuracy in data entry.
• Process payments and maintain accurate records of transactions.
• Address guest concerns or complaints promptly and professionally.
• Maintain the cleanliness and organization of the front desk area.
• Collaborate with other departments to ensure guest satisfaction.
• Perform administrative tasks such as proofreading documents, managing correspondence, and maintaining filing systems.

Skills

• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent time management skills to handle multiple responsibilities efficiently.
• Proficient in Google Suite applications for document creation and data management.
• Strong customer support skills with a focus on providing a positive experience for guests.
• Experience with computerized reservation systems is a plus.
• Attention to detail for accurate data entry and proofreading tasks.
• Previous experience as a personal assistant or in an administrative role is desirable.

Join our team as a Front Desk Agent where your contributions will be valued, and you will play an essential role in creating memorable experiences for our guests.

Job Type: Part-time

Pay: $15.00 - $15.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $15 - $16