What are the responsibilities and job description for the Room Attendant - Housekeeping - Chapmanville/Logan WV position at Holiday Inn Express & Suites?
JOB SUMMARY
Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.
ESSENTIAL JOB FUNCTIONS
KNOWLEDGE, SKILLS & ABILITIES
PHYSICAL DEMANDS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.
ESSENTIAL JOB FUNCTIONS
- Stocks housekeeping cart to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
- Observes knocking procedures upon entering a guest room.
- Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
- Accurately marks clean rooms to supervisor for inspection.
- Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
- Secures guest room doors upon exiting the room.
- Keeps the corridors and service area neat at all times.
- Turns in all lost and found items and all guest room keys.
- Adheres to all company policies and procedures.
- Follows safety and security procedures and rules.
- All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
- Perform any related duties as requested by management.
- Assists other Housekeeping Personnel when needed.
KNOWLEDGE, SKILLS & ABILITIES
- Bend and reach to dust, clean and make beds and bathroom
- Stand and walk for varying lengths of time, often long periods.
- Talk to many different kinds of people to give information, answer questions and provide required services.
- Visually inspect rooms for cleanliness and guest belongings that have been left behind.
PHYSICAL DEMANDS
- Lifting fifty (50) pounds maximum.
- Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.