What are the responsibilities and job description for the Public Area Attendant position at HOLIDAY INN EXPRESS &SUITES?
Position Summary: As the Public Area Attendant, you are responsible for cleaning the common areas and exterior of the hotel and to have them ready to welcome guests. You must perform all Public Area Attendant duties in accordance with the Company policies and procedures.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Offers courteous and sincere hospitality at all times. Understands what is meant by “good guest service”. (Provides the public with uniform, consistent, efficient, courteous, high-quality service in addition to a clean hotel and grounds.)
2. Answers questions about the hotel and community, is knowledgeable about the location of attractions, restaurants and shopping, and answers complaints or concerns by the guests.
3. Is part of the hotel’s security team and is responsible for immediately reporting any potential safety or security hazards to immediate supervisor.
4. Obtains daily cleaning schedule and tasks from immediate supervisor.
5. Cleans and maintains all lobbies, public areas and public restrooms.
6. Cleans walls and vacuums stairwells and hallways.
7. Sweeps and mops floors of all entrances.
8. Empties and cleans outdoor trash and ashtrays.
9. Polishes furniture and fixtures.
10. Vacuums/mops and polishes elevators.
11. Cleans the lobby floor.
12. Keeps the back areas and closets of hotel neat and clean.
13. Ensures mirrors and doors are clean and mark-free.
14. Removes all trash from common areas, parking lot and exterior areas of the hotel.
15. Regularly checks all lobby restrooms/wash rooms to ensure cleanliness.
16. Restocks all supplies including toilet paper, soap and hand towels in the lobby restrooms/wash rooms.
17. Ensures all surfaces are clean and tidy.
18. Cleans the exercise room including the equipment, floors, mirrors and walls. Restock supplies if needed.
19. Cleans the pool area including furniture, floor, glass and doors. Restock supplies if needed
20. Cleans and sets up meeting rooms when required.
21. Takes all lost and found items to the front desk, tagged with location, article(s), and date.
22. Advises immediate supervisor immediately of any necessary repair or maintenance for all guest areas.
23. Restocks attendant's cart at the end of the shift.
24. Empties vacuum cleaners daily and takes trash to outside trash dumpster.
25. Cleans and maintains outdoor spaces including, but not limited to, patios, sitting areas and furniture.
26. Assists Room Attendants and Laundry Attendant as necessary.
27. Complies with BBP, OSHA, and Hazcomm 2012 standards. Knows the potential hazards of any chemicals used and the
proper personal protective equipment required. Uses personal protective equipment as directed by Safety Data Sheets.
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $13