Maintenance Technician

Department – Property Maintenance and Repair

Reports to – General Manager

Welcome. Now that you’re part of our family, let’s explain the role you'll play.
What’s the job? Keeping our hotel running smoothly is vital to our guest's experience – as Maintenance Representative you’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you’ll approach every task with devotion and pride. Your day-to-day
Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you’ll keep our hotels looking great and working well.

Organize supplies and make sure equipment is ready for the next day

Live up to high safety standards – follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment

Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool

Always keep an eye out for improvements – follow the preventative maintenance calendar and keep everything working and efficient at all times

Be a friendly face and helping hand to our guests

Keep your supervisor or duty manager in the loop and tell them about any low running supplies

Look confident and approachable in your uniform

Be ready to take on extra duties as and when the team needs you
What we need from you
Experience – you’ll have at least one year of maintenance or repair work under your belt

A high school diploma or related vocational training

You’ll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom

On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures

CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal

Fitness – you’ll be on your feet most of the day, and will need to bend and kneel a lot

Compliance – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language

Great communication skills, you’ll be warm, welcoming and easy to talk to
How do I deliver this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels.

Each hotel delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Job Types: Part-time, Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Facilities Maintenance Occupations: 1 year (Preferred)
• Maintenance: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $16