What are the responsibilities and job description for the Front Desk Associate position at HOLIDAY INN EXPRESS &SUITES?
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and make reservations
- Register & process guests and their assigned rooms
- Accommodate guest requests
- Communicating with hotel staff on the status of guest rooms
- Up Selling guest rooms and promoting hotel services
- Handling cash and credit card payments
Job Type: Full-time
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Ability to Commute:
- Carneys Point, NJ 08069 (Required)
Ability to Relocate:
- Carneys Point, NJ 08069: Relocate before starting work (Required)
Work Location: In person
